Raymond Sosa
Springfield,MO
Summary
Dedicated and compassionate medical field worker with progressive career history in direct patient care and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
7
7
years of professional experience
Work History
Nurse Technician
Mercy Hospital Springfield
08.2020 - Current
- Maintained patient stability by checking vital signs and weight.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Provided personal hygiene assistance, giving baths and performing dress changes for patients.
- Assisted patients with mobility by providing physical support and pushing wheelchairs.
- Corresponded with appropriate doctors to report any changes occurring in patients' health.
Phlebotomist Technician
Biolife Plasma Services
06.2019 - 03.2020
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Centrifuged blood samples as outlined in clinical protocols.
Laborer/Construction Worker
Strong Tower Construction
12.2017 - 06.2019
- Loaded, unloaded and moved material to and from storage and production areas.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Assisted with successful, time-sensitive renovations of various structures.
- Gathered and disposed of worksite debris to remove safety hazards.
- Measured dimensions of finished pieces for conformance to specifications.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Operated power equipment to move materials and promote job efficiency.
Cashier/Barista Shift Lead
Panera Bread
03.2016 - 11.2017
- Memorized ingredients and recipes for wide variety specialty drinks.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Created superlative coffeehouse experience through customer service, beverage preparation and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Prerequisites Completed Here - Nursing
Missouri State University
Springfield, MOAssociate Degree in Nursing - Nursing
Southwest Baptist University
Springfield, MO12.2023
Skills
- Time Management
- Judgement and Decision-Making
- Critical Thinking
- Clinical Skills
- Team Leader
BLS/CPR Certified
Held/ Renewed BLS/CPR certification over the last 5 years
Additional Information
- Kappa Sigma Alumni & held multiple leadership positions: Greek God, Homecoming Chair, Social Chair, Fundraising Chair
- I Dedicate 3 hours of volunteer time a week to serving in local churches and shelters
Timeline
Nurse Technician
Mercy Hospital Springfield
08.2020 - Current
Phlebotomist Technician
Biolife Plasma Services
06.2019 - 03.2020
Laborer/Construction Worker
Strong Tower Construction
12.2017 - 06.2019
Cashier/Barista Shift Lead
Panera Bread
03.2016 - 11.2017
Prerequisites Completed Here - Nursing
Missouri State University
Associate Degree in Nursing - Nursing
Southwest Baptist University
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