Raymond Stavian
Wheaton,IL
Summary
Highly accomplished Licensed Private Security Officer with a proven track record of dedicated service and demonstrated leadership in the security industry. Expertise as Vice President in a dynamic security agency leverages extensive experience in ensuring the safety and protection of communities. Proficient in effective communication and quick decision-making, with a strong ability to manage emergencies efficiently and with poise. In-depth knowledge of public safety regulations and crisis management strategies enhances the capability to navigate complex security challenges.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Vice President
Reliance Security Services
07.2020 - Current
- Strategic Leadership: Provided visionary leadership in developing and executing the agency's strategic vision, leading to a 20% year-over-year growth in revenue and profitability. Successfully aligned security services with client needs and market trends.
- Operational Excellence: Directed and managed all aspects of security operations, overseeing personnel, technology, and client relations. Ensured that the agency operated efficiently, effectively, and in compliance with industry standards and regulations.
- Client Relations: Cultivated and maintained strong client relationships by understanding their unique security requirements and providing tailored solutions. Achieved an impressive 85% client retention rate and secured new business through referrals and recommendations.
- Team Development: Led, mentored, and coached a team of security professionals, fostering a culture of continuous improvement and ensuring that staff were well-trained, motivated, and capable of delivering exceptional service.
- Security Protocols: Established, maintained, and enforced security protocols and procedures, guaranteeing the safety and well-being of clients, employees, and properties under the agency's protection.
- Budget Management: Effectively managed the agency's budget, optimizing resource allocation, reducing costs, and enhancing profitability while maintaining the quality of service and client satisfaction.
Security Director
Reliance Security Services
10.2015 - 07.2020
- Developed and executed comprehensive security strategies and plans, aligning security measures with organizational goals, resulting in improved overall security and risk management.
- Directed and managed a team of security personnel, providing leadership, training, and support to ensure high levels of performance, professionalism, and job satisfaction.
- Oversaw the implementation and maintenance of access control systems, surveillance equipment, and alarm systems, enhancing the security infrastructure of client properties.
- Collaborated closely with clients to assess their security needs and deliver tailored security solutions, resulting in increased client satisfaction and long-term partnerships.
- Conducted risk assessments and security audits to identify vulnerabilities and recommend security enhancements, which led to proactive risk mitigation.
- Designed and implemented emergency response plans, conducting regular drills and ensuring staff readiness in the event of security incidents or emergencies.
- Maintained close partnerships with local law enforcement and emergency services, facilitating efficient communication and coordination in response to incidents or threats.
- Established clear security protocols and procedures, ensuring that the security team operated in compliance with all applicable laws, regulations, and industry standards.
- Produced and presented detailed security reports and recommendations to senior management and clients, enabling informed decision-making and security improvement initiatives.
Security Officer
Reliance Security Services
11.2009 - 10.2015
- Conducted regular security patrols to monitor and protect client properties, including commercial buildings, residential complexes, and industrial facilities.
- Implemented and maintained access control systems to ensure that only authorized personnel entered secured areas, enhancing overall security and safety.
- Conducted thorough security checks of individuals, vehicles, and belongings, complying with established protocols to prevent unauthorized items or individuals from entering the premises.
- Collaborated with law enforcement and emergency services in response to alarms, incidents, or emergencies, ensuring a swift and coordinated resolution.
- Assisted in the development and implementation of emergency response plans, conducting drills to train staff and evaluate the effectiveness of procedures.
- Documented and reported security incidents, maintaining detailed records of activities, incidents, and incidents for later review and reference.
- Provided exceptional customer service by assisting clients, employees, and visitors with inquiries and directions while maintaining a secure environment.
- Acted as a first responder in medical emergencies, offering immediate assistance and coordinating with medical professionals as needed.
- Assisted in the training and onboarding of new security personnel, ensuring that they were well-versed in security protocols and procedures.
- Consistently maintained a high level of professionalism and courtesy, fostering positive relationships with clients and colleagues.
- Contributed to the agency's commitment to continuous improvement by providing feedback on security procedures, equipment, and training programs.
Education
High School Diploma -
Ovidius High School
Constanta, Romania06-2007
Skills
- Leadership and Team Management
- Security Protocols and Procedures
- Strategic Planning
- Client Relations and Retention
- Budget Management
- Compliance and Regulatory Knowledge
- Crisis Management
- Training and Development
- Professional Memberships
- Risk management
- Staff training
Certification
- PERC - First Effective Date 09/30/2009 Expiration Date 05/31/2027
- FOID - Expiration Date 1/13/2036
- ORIGINAL FIREARMS TRAINING - First Effective Date 11/18/2009
- Concealed Carry License - Expiration Date 5/29/2029
- REGISTERED FIREARM INSTRUCTOR - First Effective Date 03/12/2026 Expiration Date 05/31/2028
- NRA Law Enforcement Firearm Instructor - Expiration Date 02/09/2029
- TWIC - Expiration Date 07/04/2027
Timeline
Vice President
Reliance Security Services
07.2020 - Current
Security Director
Reliance Security Services
10.2015 - 07.2020
Security Officer
Reliance Security Services
11.2009 - 10.2015
High School Diploma -
Ovidius High School