Raymond Urias
Lakewood,CA
Summary
Results-driven professional with a focus on exceptional customer service and team collaboration. Successfully advanced roles by prioritizing tasks and solving problems, contributing to significant improvements in guest satisfaction and service efficiency.
Overview
5
5
years of professional experience
Work History
Server
Olive Garden Restaurant
Huntington Beach, CA
06.2021 - 06.2026
- Advanced from host to TOGO specialist to server.
- Delivered exceptional guest experiences through attentive service and menu knowledge.
- Managed order accuracy by coordinating with kitchen staff and addressing customer inquiries.
- Consistently received positive customer feedback for attentiveness and problem-solving, while collaborating with team members to ensure seamless service during high-demand periods, improving efficiency and reducing wait times.
Education
Licensed Vocational Nurse - Practical Nursing
American Career College
CA05-2026
Skills
- Task prioritization
- Exceptional customer service
- Guest engagement
- Cleanliness standards
Timeline
Server
Olive Garden Restaurant
06.2021 - 06.2026
Licensed Vocational Nurse - Practical Nursing
American Career College