Raymond Villalobos
Herriman
Summary
Results-driven Supervisor with extensive experience in delivering exceptional customer service and efficiently resolving inquiries. Proven ability to adapt to dynamic situations while leveraging strong planning and problem-solving skills to maximize resource utilization and enhance profitability. Recognized for building and maintaining professional relationships, leading teams effectively, and executing strategic initiatives that align with organizational goals. Committed to fostering a collaborative environment that drives operational excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barbershop Owner
sky lounge barbershop
West Valley City
01.2023 - 12.2024
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented campaigns and promotions to help with developing goods and services.
- Monitored performance of personnel against goals set forth by the company.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Ensured compliance with local, state, and federal regulations.
- Identified new opportunities for growth, expansion, and diversification.
Carpenter
ISEC
Riverton
01.2022 - 01.2023
- Performed various carpentry duties, including both rough and finish carpentry.
- Inspected tiles, wall coverings or woodwork for breakage or damage.
- Roughed in door and window frames or subflooring in structures undergoing construction or repair.
- Cut countertops from laminated material following template measurements.
- Used various carpenter's hand tools, portable power tools and standard measuring instruments.
- Installed building windows, trim and cabinetry alone or with assistants to meet job deadlines.
- Used band, circular and compound miter saws.
Barbershop Manager
EOS barbershop
West Valley City
01.2019 - 01.2022
- Met with customers to discuss style preferences and special requirements before treatment.
- Monitored, tracked, and recorded client satisfaction to maintain positive ratings.
- Handled incoming phone calls and scheduled appointments.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Created systems to track inventory and sales data accurately.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Pre-booked future appointments to increase repeat business.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Pursued continuing education and training to stay up to date with new trends and techniques.
Education
High School Diploma -
Copperhills
West Jordan, UTWeb Developer - Software Engineering
CodeCademy
RemoteSkills
- Inventory management
- Staff scheduling
- Vendor negotiation
- Regulatory Adherence
- Performance Analysis
- Customer Engagement
- Effective Conflict Management
- Prioritization and Scheduling
Affiliations
- exercising including hiking, gym, camping, and fishing.
- reading.
- journaling.
Certification
- drivers license.
- barbers license.
- educators license.
Languages
English
Professional
References
References available upon request.
Timeline
Barbershop Owner
sky lounge barbershop
01.2023 - 12.2024
Carpenter
ISEC
01.2022 - 01.2023
Barbershop Manager
EOS barbershop
01.2019 - 01.2022
High School Diploma -
Copperhills
Web Developer - Software Engineering
CodeCademy
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