Raymond Watson
Sunshine Air Conditioning
Ocala ,FL
23
years of professional experience
Demonstrated success in leading crews, planning jobs and keeping projects on schedule. Steps in and work alongside team members to get job done quickly. Well-versed in operating, servicing and maintaining heavy equipment.
Focused Foreman considered expert in planning, assigning and directing work tasks. Dedicated team player committed to maintaining safe, clean job sites. Pursuing role where hard work and dedication will be highly valued.
Work History
Senior Sales Specialist
6 Years 4 Months- Managed customer relationships to enhance satisfaction and loyalty.
- Developed strategic sales plans to achieve revenue targets and market expansion.
- Conducted detailed product demonstrations, showcasing features and benefits to potential clients.
- Provided valuable feedback on product development based on firsthand experience working closely with customers'' needs.
- Established credibility as a trusted advisor, providing expert product knowledge and industry insights to clients.
- Drove customer retention by addressing concerns promptly, delivering exceptional service throughout the entire sales process.
- Developed strong rapport with clients, resulting in increased repeat business and referrals.
- Achieved consistent sales growth by staying current on industry developments and adjusting strategies accordingly.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Service Technician
6 Years 2 Months- Diagnosed and repaired HVAC systems to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance checks, enhancing system efficiency and longevity.
- Assisted in training junior technicians on troubleshooting techniques and service protocols.
- Collaborated with team members to streamline service operations and reduce response times.
- Managed inventory of tools and equipment, ensuring readiness for service tasks.
- Analyzed customer feedback to identify areas for service improvement and implement solutions.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Laborer
1 Year 1 Month- Operated heavy machinery to assist in concrete production processes.
- Maintained safety protocols to ensure compliance with industry standards.
- Loaded and unloaded materials onto trucks and trailers.
- Used variety of hand and power tools to complete tasks.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
Operator Foreman
3 Years 1 Month- Supervised daily operations to ensure compliance with safety standards and regulatory requirements.
- Coordinated workflow among diverse teams to optimize productivity and resource allocation.
- Trained and mentored new operators on equipment handling and safety protocols.
- Implemented process improvements resulting in enhanced operational efficiency and reduced downtime.
- Collaborated with project managers to align operational goals with strategic initiatives for project success.
- Resolved operational issues swiftly, ensuring minimal impact on project timelines and deliverables.
- Lead crew of 7 loader operator, backhoe operator hillman tailman, lead pipe layer on daily basis.
Foreman
4 Years 1 Month- Supervised daily operations to ensure compliance with safety regulations and quality standards.
- Coordinated project schedules and resources to optimize workflow efficiency across multiple teams.
- Implemented process improvements that enhanced productivity and reduced downtime in project execution.
- Conducted regular inspections to identify potential hazards and enforce corrective measures promptly.
- Facilitated communication between management and team members to address concerns and streamline operations.
Education
HVAC Technician - HVAC
- Relevant Coursework: HVAC
Skills
Managing materials
Worksite safety
Crew oversight
Workload planning
Site monitoring
OSHA compliance
Task delegation
Task prioritization
Subcontractor supervision
Crew leadership
Construction vehicles operation
HVAC systems
Drywall installation
Structural repairs
Wood and metal framing
Timeline
Senior Sales Specialist
Sunshine Air Conditioning
08.2019 - 12.2025Read More
Service Technician
Sunshine Air Conditioning
06.2013 - 08.2019Read More
Laborer
Dura Stress
07.2010 - 08.2011Read More
Operator Foreman
Hubbard Construction
11.2006 - 12.2009Read More
Foreman
Hall Company
10.2002 - 11.2006Read More
College of Central Florida
HVAC Technician from HVAC
Read More