Raymond Williams
Detroit,Michigan
Summary
Experienced and motivated Department Supervisor with 20+-years background independently managing Transportion department. Skillfully direct employees, coordinate schedules, organize projects and manage customer needs. Highly-developed in hiring, performance management and process optimization. Enterprising Department head successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
5
5
years of professional experience
Work History
Transportion Department Supervisor
Arista Management
Detroit, MI
10.2003 - 03.2007
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Submitted reports to senior management to aid in business decision-making and planning.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Maintained stock of items, cleanliness, organization and provided excellent customer service.
Shipping and Receiving Associate
Voss Lantz Steel
Detroit, MI
06.2000 - 05.2002
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Reviewed order data to verify transactions and shipping dates.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Education
Associate of Science - Occupational Therapy Assistance
Wayne County Community College District
Detroit, MISkills
- Scheduling and Time-Tracking
- Recruitment and Training
- Delegation and Supervision
- Handling Complaints and Inquiries
- Customer Service Management
- Health and Safety Procedures
- Performance Monitoring
Veteran United states Army
Served 1985 -1989
Timeline
Transportion Department Supervisor
Arista Management
10.2003 - 03.2007
Shipping and Receiving Associate
Voss Lantz Steel
06.2000 - 05.2002
Associate of Science - Occupational Therapy Assistance
Wayne County Community College District