Open To Work
Raymond Willstead
Burlington
Work Preference
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Supervisor
Kenosha County
Kenosha, Wis
01.1998 - Current
- I am currently employed as a Correctional Supervisor for Kenosha County. I was hired in 1998 as a Direct Supervision Officer. In 2003 I promoted to Corporal and in 2008 I promoted the Sergeant.
- As a Supervisor if the detentions division I am tasked with troubleshooting all aspects of the facility. You are responsible for identifying problems as they arise and determining how to resolve the problem.
- In my current position, multitasking is a necessity. It requires prioritizing tasks to accomplish the most critical tasks first.
- Extensive experience with UKG software programs that are used on a daily basis for purposes of scheduling and payroll.
- Conduct yearly evaluations for all correctional employees working an assigned duty shift
- Continually evaluating daily operations and collaborate with staff to determine if adjustments to current practices are needed to maintain best practice procedures
- Implemented process improvements to increase workflow efficiency and reduce operational delays.
- Coordinated training sessions for new employees, fostering a culture of continuous learning.
- Managed conflict resolution among team members, promoting a collaborative work environment.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Laborer/Equipment Operator
Happs Incorporated
Northbrook, IL
01.1986 - 01.1997
Education
High School -
Walnut High
Walnut, IL01.1985
Skills
- Load and update daily work schedules in the UKG Telestaff program
- Conduct bi-weekly reviews and approvals of timecards through Kronos
- Created an evaluative timeline in Excel of daily activities to allow for a a real time view of efficiencies or deficiencies of staff time
- Add , modify , remove individuals or permissions through a multitude of daily programs including, Telestaff, IDix, Alertsense
- Successfully enter information into and lead staff in use of Telestaff, New World, Dayforce (UKG), Blueteam, Bodyworn
- Author and submit annual evaluations of Correctional staff
- Author and submit training and corrective action packets for Correctional staff
- Review and submit facility repair and compliance requests
- Review and submit repair requests to IT for equipment deficiencies
- Work with , IT staff, Facilities staff and contracted staff to coordinate and facilitate repairs and improvements
- Address professional and citizen complaints, through statements taken and a follow up review
Accomplishments
- In my current position I am frequently the only Supervisor on site and am responsible for all staff and fundamental decision making.
- Managed division training program for several years and rewrote much of the curriculum. Am a Certified trainer through state of Wisconsin.
- Supervise a team of 18 staff members.
- Used Microsoft Excel to create an analytical timeline of shift activities to identify staff efficiencies and deficiencies.
- Collaborated with the varying shifts to create a break schedule that accounts for operational need while maintaining consistent staffing levels
Certification
Class D and M license
Timeline
Supervisor
Kenosha County
01.1998 - Current
Laborer/Equipment Operator
Happs Incorporated
01.1986 - 01.1997
High School -
Walnut High