Leadership and Management
Supervised 4-man crew ensuring store prepped for opening of next business day
Involved in coaching new hire in warehouse best practices and job functions while employed at Nestle U.S.A.
Member of Lowe’s Safety Committee 2017
Warehouse
Prepared orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery areas
Safely operated [Manufacturer 1 and Manufacturer 2] [Equipment Types]
Maintained inventory controls by collecting stock location orders
printing request
recording amounts of materials or items received or distributed through a computer. May also assist in counting of physical inventory
Customer Service
Ensured completion of customer orders based upon data sheets and audited order prior to shipping
Quality Control
Performed safety audits as a Lowe’s safety committee team member
Audited customer orders and verified parts were within tolerance based upon part spec; attached data sheets with customer orders when shipped
Verified and kept records on incoming and outgoing shipments: Compared identifying information and counts
weighs
or measure items of incoming and outgoing shipments to verify information against bills of lading
invoices
orders
or other records
Accomplishment
Exceeded Nestle warehouse standards by maintaining efficiency score of above 105%
Met gold standard performance metric for three consecutive quarters as Lowe’s team member in 2017
Averaged customer survey score of 4.85 out of five as a customer service specialist for NCO
Part of work group that updated staging processes for shipping as Nestle Team member reduced driver wait times by thirty minutes
Material handling
Loading and unloading
Order picking
Positive attitude
Warehouse operations
Attention to detail
Shipping and receiving
Teamwork and collaboration
Customer service
Equipment safety
Forklift operation