Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Raymundo Mirazo

Fresno,CA

Summary

Experienced with diverse manual tasks ensuring operational efficiency. Utilizes effective teamwork and problem-solving skills to maintain productivity. Knowledge of safety protocols and best practices, contributing to reliable and secure work setting.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

T-Mobile
12.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.

Server

Black Bear Diner
06.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed to maintain a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Built rapport with guests to enhance their dining experience and encourage return visits.

Merchandiser

PepsiCo
07.2021 - 04.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Traveled to different stores maintained multiple locations while on route. Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Improved overall stores appearances by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.

General Merchandiser

Target
03.2021 - 07.2021
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
  • Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
  • Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
  • Assisted with staff training initiatives, improving overall team performance and productivity in the workplace.

Warehouse Fulfillment Associate

Amazon
08.2020 - 04.2021
  • Wrapped pallets in shrink wrap prior to loading.
  • Loaded and unloaded trucks efficiently, ensuring minimal product damage during transportation.
  • Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
  • Operated various types of material handling equipment safely, including forklifts, pallet jacks, and hand trucks.
  • Streamlined order picking process with proper sequencing, reducing errors and increasing accuracy rates.
  • Printed labels, packaged boxes, and loaded into outbound containers. Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Clerk

Bel Air Supermarket
09.2019 - 07.2020
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Removed trash, swept, and mopped floors for professional appearance. Retrieved items for customers and verified prices.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Set up new sales displays each week with fresh merchandise.
  • Demonstrated flexibility in work schedule by covering shifts or assisting with additional tasks as needed, contributing to a cohesive team dynamic.

Education

Associate of Arts - Business Management

American River College
Sacramento, CA

High School Diploma -

Inderkum High School
Sacramento, CA
05-2020

California Early College Academy (CECA)
Sacramento, CA
05-2020

Skills

  • Customer service
  • Work ethic
  • Reliable and punctual
  • Merchandise stocking
  • Teamwork
  • Stock rotation
  • Cash management
  • Time Management
  • Organization
  • Leadership
  • Pro active
  • Public Speaking
  • Critical thinking

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Retail Sales Associate

T-Mobile
12.2023 - Current

Server

Black Bear Diner
06.2023 - Current

Merchandiser

PepsiCo
07.2021 - 04.2023

General Merchandiser

Target
03.2021 - 07.2021

Warehouse Fulfillment Associate

Amazon
08.2020 - 04.2021

Clerk

Bel Air Supermarket
09.2019 - 07.2020

Associate of Arts - Business Management

American River College

High School Diploma -

Inderkum High School

California Early College Academy (CECA)
Raymundo Mirazo