Hi, I’m
Rayna Kay
St. George,UT
Don’t postpone joy until you’ve learned all your lessons. Joy is your lesson.
Alan Cohen
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Knowledgeable and dedicated customer service professional with extensive experience in coffee industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
years of professional experience
Work History
Tropical Smoothie Cafe
Smoothie Maker
08.2021 - 10.2021
Job overview
- Collaborated with team members to optimize productivity during peak hours.
- Mastered the use of various blenders and juicers for optimal smoothie texture and consistency.
- Educated customers about the nutritional benefits of various ingredients, encouraging healthier choices.
Super ChixSt. George, UT
Crew Member
08.2021 - 10.2021
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
PowerHouse
Barista and Smoothie Maker
06.2023 - 10.2023
Job overview
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Operated espresso machines and commercial coffee brewers to create beverages.
Benjas Thai Garden
Hostess
03.2023 - 09.2023
Job overview
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Beans And Brews
Barista
12.2022 - 03.2023
Job overview
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Spirit Halloween LLC
Sales Associate
08.2022 - 11.2022
Job overview
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Five Guys
Line Cook
04.2021 - 07.2021
Job overview
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- I worked both morning shifts and night shifts; I learned how to efficiently prep for a morning rush. while also knowing the basic closing tasks.
Education
Pine View High SchoolSaint George, UT
High School Diploma
05.2022
Skills
- Espresso Machine Operation
- Coffee Expertise
- Ordering Procedures
- POS Systems
- Cash Handling
- Opening and Closing Duties
- Smoothie Making
- Sandwich Preparation
- Friendly and Outgoing
- Adaptive and Creative
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Barista and Smoothie Maker
PowerHouse
06.2023 - 10.2023
Hostess
Benjas Thai Garden
03.2023 - 09.2023
Barista
Beans And Brews
12.2022 - 03.2023
Sales Associate
Spirit Halloween LLC
08.2022 - 11.2022
Smoothie Maker
Tropical Smoothie Cafe
08.2021 - 10.2021
Crew Member
Super Chix
08.2021 - 10.2021
Line Cook
Five Guys
04.2021 - 07.2021
Pine View High School
High School Diploma
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