Rayna Munson
Phoenix,AZ
Summary
Adept at enhancing brand visibility, I leveraged social media management skills at Cookies to significantly boost audience engagement. As a team player with exceptional organizational abilities, I excelled in fast-paced environments at Popeyes, demonstrating a keen ability to solve problems and improve customer service.
Overview
5
5
years of professional experience
Work History
Social Media Content Creator
Cookies
09.2023 - 03.2024
- Enhanced brand awareness by creating engaging and shareable social media content.
- Managed content across multiple platforms for widest audience reach.
- Increased audience engagement through the development of tailored content for each platform.
- Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
Sales Associate
Cookies
07.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
Popeyes Louisiana Chicken
10.2018 - 10.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Diploma -
Agora Cyber Charter School
Hershey, PA06.2019
Skills
- Customer Service
- Organization
- Team Player
- Social Media Management
- Problem Solver
Timeline
Social Media Content Creator
Cookies
09.2023 - 03.2024
Sales Associate
Cookies
07.2023 - 03.2024
Crew Member
Popeyes Louisiana Chicken
10.2018 - 10.2019
Diploma -
Agora Cyber Charter School
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