Medical Receptionist
Kern Radiology- RADNET
Bakersfield, CA
04.2026 - 05.2026
- Managed patient scheduling and appointment confirmations efficiently.
- Assisted in processing insurance information and patient data entry.
- Supported front desk operations by maintaining organized patient records.
- Communicated effectively with healthcare providers to coordinate patient care.
- Handled incoming calls, directing inquiries to appropriate departments promptly.
- Ensured compliance with HIPAA regulations in handling sensitive patient information.
- Facilitated check-in and check-out processes for a seamless patient experience.
- Collaborated with team members to improve workflow efficiency in busy environment.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Verified insurance and authorizations