Rayna Young
Federal Way
Summary
Diligent [Desired Position] with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Administrative Assistant 3
Highline College
Des Moines
04.2019 - Current
- Customer Service, Organizing, Ordering and Processing transactions, Budget Tracking, Answering emails and phone calls and helping both Students and Faculty. Prepare and distribute Faculty Evaluations. Reserve rooms and general problem solving.
- Coordinated office activities and supported daily operations to enhance workflow efficiency.
- Managed scheduling and logistics for meetings, events, and departmental activities.
- Developed and maintained filing systems to ensure accurate documentation and retrieval.
- Assisted in preparing reports, presentations, and correspondence for administrative functions.
- Trained new staff on office procedures and software applications for increased productivity.
- Resolved inquiries from faculty promptly to maintain high satisfaction levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Administrative Assistant
Boys & Girls Club
Mercer Island
07.2015 - 04.2019
- Customer Service, answered phones and emails, billed customers, signed members in and out. Did the accounting for 2 clubs. Worked and helped organize events and fundraising events.
Education
Bachelor’s Degree - Professional and Creative Writing
Central University
Ellensburg06.2026
AA Degree -
Highline College
Des Moines06.2023
Skills
- Google Drive
- Ctc Link
- Microsoft Teams
- Airtable
- Office administration
- Administrative support
- Customer relations
- Microsoft Office Suite
- Professional communication
- Recordkeeping
- Data organization
- Meticulous attention to detail
Certification
1st Aid and CPR Certified
Timeline
Administrative Assistant 3
Highline College
04.2019 - Current
Administrative Assistant
Boys & Girls Club
07.2015 - 04.2019
Bachelor’s Degree - Professional and Creative Writing
Central University
AA Degree -
Highline College