Raynah Foskey
Jacksonville,FL
Summary
Compassionate professional with nearly a decade of experience in healthcare and financial services, skilled in supporting individuals through challenging situations. Committed to fostering a safe and inclusive learning environment by collaborating with educators and empowering students to navigate complex circumstances.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Deposits Consultant
Ally Bank
Jacksonville, USA
11.2022 - Current
- Built trusting relationships through active listening and individualized support.
- Explained complex information clearly and patiently.
- Collaborated across departments to resolve concerns.
- Recognized for outstanding customer service and quality performance.
Account Resolution Specialist II
Wells Fargo
05.2020 - 11.2022
- Supported individuals facing financial hardship with empathy.
- Resolved escalated concerns while maintaining professionalism.
- Managed sensitive information confidentially.
Medical Office Specialist
Borland Groover
01.2018 - 01.2020
- Supported patients, coordinated scheduling, and maintained confidential records.
Medical Office Specialist
St. Vincent's Cardiology
01.2015 - 01.2018
- Provided compassionate front-office support and accurate documentation.
Education
Bachelor of Science - Supervision and Management
Florida State College at Jacksonville
08.2015 - 05.2019
Skills
- Customer service
- Client communication
- Supporting individuals
- Conflict resolution
- Relationship building
- Organization
- Team collaboration
- Adaptability
- Problem-solving
- Microsoft Office
- Confidentiality
- Microsoft Office
Timeline
Deposits Consultant
Ally Bank
11.2022 - Current
Account Resolution Specialist II
Wells Fargo
05.2020 - 11.2022
Medical Office Specialist
Borland Groover
01.2018 - 01.2020
Bachelor of Science - Supervision and Management
Florida State College at Jacksonville
08.2015 - 05.2019
Medical Office Specialist
St. Vincent's Cardiology
01.2015 - 01.2018