Raynard Robinson
Deltona,FL
Summary
Over two decades of expertise in sales, management, and product development in the retail and field sales industries. Fifteen years in management roles, including current position as Associate Director, demonstrating skills in leadership and strategic decision-making at the senior level. Proven track record of driving business growth and exceeding targets through innovative product management strategies.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Associate Director In Home Sales
AT&T
DeLand, FL
03.2021 - Current
- Sales Strategy and Planning: Directs the development and implementation of sales strategies, short and long-term plans, and market plan objectives to ensure business goals are achieved.
- Customer Satisfaction and Business Objectives:Establishes business objectives for each IHE territory and ensures the successful achievement of sales and customer satisfaction goals within the assigned geographical area.
- Compliance and Audit Management: Oversees force management, audit, and compliance reviews to ensure adherence to company policies, industry regulations, and quality standards.
- Performance Monitoring and Reporting: Monitors sales metrics and analyzes performance data for informed decision-making and strategic adjustments.
- Hours worked weekly 50 plus hours
Flagship Store Manager
Prime Communication Authorized Retailer AT&T
Florida
01.2011 - 02.2021
- Oversaw strategic initiatives to achieve objectives.
- Trained professionals in AT&T products, services, and sales tactics to enhance solution offerings and questioning techniques.
- Hours worked weekly 40 plus
Detailer
Daytona Mazda
Florida
11.2010 - 02.2011
- Cleaned and polished vehicle exteriors using washing, waxing, and buffing techniques.
- Hours worked weekly 40 plus
Vehicle Wheeled Mechanic 91 Bravo
U S Army
09.2010 - 11.2010
- Only went to basic training
- Hours worked weekly 40 plus hours
Sales Associate
Fasco Wireless Authorized AT&T Retailer
03.2010 - 09.2010
- Recommended and helped customers select merchandise based on their needs. Exchanged returned merchandise for customers quickly and efficiently. Confirmed that appropriate changes were made to resolve customers' problems.
- Hours worked weekly 40 plus hours
Retail Store Manager
Wireless Wizard Authorize Retailer AT&T
02.2009 - 02.2010
- Conducted sales meetings with team to set targets for sales and customer retention.
- Mentored staff in sales techniques and product knowledge, fostering professional growth.
- Developed training programs for new hires, ensuring seamless onboarding and integration.
- Hours worked weekly 40 plus hours
Sales Associate
RadioShack
Florida
01.2008 - 05.2009
- Maintained awareness of current promotional offers, payment guidelines, and security protocols.
- Skilled at working independently and collaboratively in a team environment.
- Hours worked weekly 40 plus hours
Account Manager
Rent A Wheel-Daytona Beach, FL
Daytona Beach, FL
01.2007 - 01.2008
- Opened and assigned new client accounts. Managed accounting operations, accounting close, account reporting and reconciliations. Managed new and old customer accounts.
- Hours worked weekly 40 plus hours
Porter
Daytona Auto Mall
05.2005 - 01.2007
- Lube Oil and Filter tech Followed checklists to verify that all important parts were examined. Communicated with customers regarding vehicle issues and potential repairs. Transported customers to and from the shop for the customer service program. Performed Oil and Tire Changes and organized the lot.
- Hours worked weekly 40 plus hours
Detailer
Daytona Mitsubishi
Florida
03.2004 - 05.2005
- Detailed interiors for showroom readiness.
- Hours worked weekly 40 plus hours
Cook/Cashier
Kentucky Fried Chicken
01.2001 - 03.2004
- Sales Strategy and Planning: Directs the development and implementation of sales strategies, short and long-term plans, and market plan objectives to ensure business goals are achieved.
- Customer Satisfaction and Business Objectives:Establishes business objectives for each IHE territory and ensures the successful achievement of sales and customer satisfaction goals within the assigned geographical area.
- Compliance and Audit Management: Oversees force management, audit, and compliance reviews to ensure adherence to company policies, industry regulations, and quality standards.
- Performance Monitoring and Reporting: Monitors sales metrics and analyzes performance data for informed decision-making and strategic adjustments.
- Hours worked weekly 50 plus hours
Education
Bachelor's degree - Computer Information Systems
Champlain College
High school diploma - undefined
Atlantic High
Port Orange, FL05.2005
Skills
- Management
- Retail Management
- Mentoring
- Upselling
- Team Management
- Account Management
- Business Development
- CASH: Expert
- OPERATIONS: Expert
- MENTOR: Expert
- SOLUTIONS: Expert
- INVENTORY: Expert
- AUDIT: Expert
- Languages
- English: Native
- Cold Calling
- Forecasting
- Recruiting
- Salesforce
- Sales Management
Certification
Driver's License
Timeline
Associate Director In Home Sales
AT&T
03.2021 - Current
Flagship Store Manager
Prime Communication Authorized Retailer AT&T
01.2011 - 02.2021
Detailer
Daytona Mazda
11.2010 - 02.2011
Vehicle Wheeled Mechanic 91 Bravo
U S Army
09.2010 - 11.2010
Sales Associate
Fasco Wireless Authorized AT&T Retailer
03.2010 - 09.2010
Retail Store Manager
Wireless Wizard Authorize Retailer AT&T
02.2009 - 02.2010
Sales Associate
RadioShack
01.2008 - 05.2009
Account Manager
Rent A Wheel-Daytona Beach, FL
01.2007 - 01.2008
Porter
Daytona Auto Mall
05.2005 - 01.2007
Detailer
Daytona Mitsubishi
03.2004 - 05.2005
Cook/Cashier
Kentucky Fried Chicken
01.2001 - 03.2004
High school diploma - undefined
Atlantic High
Bachelor's degree - Computer Information Systems
Champlain College