RAYNE BORING
Anniston,AL
Summary
Results-driven leader with 10+ years in laboratory quality and compliance, specializing in clinical and environmental settings. Proficient in regulatory compliance, quality management systems, and multi-site leadership across 35 locations. Proven track record in audit readiness, government contract management, and data-driven quality initiatives. Recognized for optimizing workflows, enhancing compliance, achieving 100% audit success, and achieving sustainable growth through strategic partnerships and process improvements.
Overview
11
11
years of professional experience
Work History
Sales Associate
Bath & Body Works
01.2015 - Current
- Deliver exceptional customer service by assisting customers with product selection, promotions, and gift recommendations.
- Consistently meet and exceed individual and store sales goals through product knowledge and consultative selling techniques.
- Build strong customer relationships that drive repeat business and customer loyalty.
- Maintain visual merchandising standards and ensure compliance with company presentation guidelines.
- Process cash, credit card, and gift card transactions accurately while handling returns and exchanges.
- Support inventory management activities including receiving shipments, stocking merchandise, cycle counts, and replenishment.
- Train and mentor new associates on customer service standards, sales techniques, and operational procedures.
- Promote seasonal collections, loyalty programs, and special promotions to increase sales and customer engagement.
- Collaborate with management and team members to achieve operational and sales objectives.
Clinical & Laboratory Quality & Compliance
Complete Health
, AL
03.2024 - 06.2026
- Lead quality improvement and compliance operations across a 35-site clinical network, ensuring adherence to CLIA, COLA, CAP, ISO, and state and federal regulatory requirements.
- Interpret and operationalized complex regulatory requirements, supporting audit readiness and ongoing compliance initiatives.
- Conduct root cause analyses of laboratory and clinical deviations and implement corrective and preventive action (CAPA) plans to mitigate risk and improve performance.
- Liaised with clinical leadership, operational teams, and external stakeholders to align compliance and operational priorities.
- Partner with clinical departments to standardize workflows and optimize EMR interfaces, improving reporting accuracy and regulatory compliance.
- Supported laboratory operations through inventory management, personnel oversight, and quality monitoring, ensuring adherence to process compliance.
- Lead instrument validations, method verifications, and SOP development to ensure compliance with federal and state regulations.
- Developed training programs, competency assessments, and quality monitoring initiatives, enhancing laboratory performance and compliance.
Director of Laboratory Operations, Quality & Compliance
HGS Engineering
01.2020 - 01.2025
- Directed quality and compliance initiatives for clinical startup laboratories, developing operational frameworks that supported organizational growth.
- Partnered with state and federal auditors during inspections and accreditation surveys, maintaining a 100% compliance record with ISO, DOH, CDC, CLIA, COLA, CAP, and other regulatory standards.
- Implemented Lean Six Sigma methodologies that improved laboratory workflow efficiency, reduced turnaround times, and enhanced data integrity.
- Oversaw microbiology quality assurance programs, including environmental monitoring, proficiency testing, quality control review, trend analysis, contamination investigations, and laboratory performance assessments.
- Established quality metrics, KPIs, and performance monitoring programs to enhance continuous improvement and ensure audit readiness.
- Developed and standardized SOPs, microbiology procedures, quality systems, and compliance protocols in high-growth laboratory environments.
- Collaborated with laboratory leadership and operations teams to strengthen quality management systems, supporting successful inspections and audits.
- Managed more than 15 concurrent projects while leading cross-functional teams of over 20 employees, contractors, and stakeholders nationwide.
- Conducted complaint investigations, managed nonconformance issues, and executed CAPA programs and appeals processes.
- Designed and implemented a customized LIMS solution to improve reporting accuracy, workflow automation, and operational efficiency.
- Reduced departmental variable costs by 34.8% through strategic sourcing, vendor negotiations, and process optimization initiatives.
- Led execution of approximately 50 government contracts while ensuring compliance with all contractual and regulatory obligations.
Education
Master of Science (M.S.) - Microbiology
Jacksonville State University
Jacksonville, AL01-2020
Bachelor of Science (B.S.) - Biology
Jacksonville State University
Jacksonville, AL01-2018
Skills
- Strategic planning
- Documentation management
- Quality management systems
- Audit compliance
- Risk assessment
- Material specifications
- SOP development
- Laboratory management
- Complex Problem-solving
- Time management
- Team leadership
- Multi-Site Leadership
- Critical thinking skills
Achievements
- Managed quality and compliance programs across a 35-site healthcare network.
- Achieved 100% audit success during regulatory inspections and accreditation surveys.
- Led teams of 20+ employees, contractors, and stakeholders across multiple projects and locations.
- Reduced operational costs by 34.8% through process improvement and strategic sourcing initiatives.
- Directed approximately 50 government contracts while maintaining regulatory compliance.
- Designed and implemented customized laboratory information management solutions to improve workflow efficiency and reporting accuracy.
- Developed scalable quality systems, SOPs, training programs, and compliance frameworks supporting rapid organizational growth.
Timeline
Clinical & Laboratory Quality & Compliance
Complete Health
03.2024 - 06.2026
Director of Laboratory Operations, Quality & Compliance
HGS Engineering
01.2020 - 01.2025
Sales Associate
Bath & Body Works
01.2015 - Current
Master of Science (M.S.) - Microbiology
Jacksonville State University
Bachelor of Science (B.S.) - Biology
Jacksonville State University