Rayneria Norah
Summary
Practiced Care Plan Coordinator dedicated to timely and accurate completion of patient assessments, supporting development of comprehensive care plans. Collaborates with interdisciplinary team in monitoring progress and adjusting plans to achieve target results. Observes resident care, recommending opportunities for improvements.
Overview
6
6
years of professional experience
Work History
Discharge Care Coordinator
Rosecrance Ware Center
10.2021 - 03.2022
- Used company software and databases to maintain records of services performed and patient conditions
- Built strong relationships with clients to deliver emotional support and companionship
- Developed a community research directory and added relevant resources for staff and clients to use for their specific needs to provide the most appropriate level of services for patients well-being
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Discharged 20 clients from services a day if they had fallen inactive with the attendance policy
- Sent out 50-80 10-day letters to re-engage clients into services and keep their cases active for medications and therapy.
Resident Care Partner
CherryVale Place
12.2020 - 05.2021
- Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
- Documented residents' mental status, sleep and eating patterns in medical record books
- Assisted patients with handling daily living activities.
COMMUNITY SERVICE CHAIR
Sisters Interacting Soulfully Through Thoughts Emotions And Realisms To Attain Self-awareness
04.2018 - 08.2020
- Uplift all women of diversity to encourage one another by helping achieve their goals throughout out their college and life experience.
- Improved community engagement by organizing and leading local service projects.
- Mentored new members in their roles as Community Service Chairs, ensuring continuity in leadership positions.
- Implemented innovative solutions to address pressing community needs in areas such as homelessness, hunger, and education.
Corps Member
AmeriCorps Member (YMCA)
06.2018 - 01.2020
- Promote children's language and literacy skills through ongoing relationships
- Promote good behavior by using the positive reinforcement method
- Deliver fun, friendly and efficient services to all guests, handled challenging situations with ease managing internal communications and correspondence
- Improved office efficiency by effectively managing internal communications and correspondence.
Recreational Staff
Rockford Park District Part-Time
12.2015 - 01.2020
- Oversee youth activities, report suspicious child abuse, office work, help when needed
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival
- Resolved conflicts that arose between campers by listening to complaint and finding appropriate solutions
- Organize medical records for children safety.
House Leader
Academic Career Exploratory Scholars House
08.2017 - 12.2017
- Created a safe environment for first-and second-year students to ensure a healthy environment by being a resource and providing social and educational information
- Offered support and availability for students by assisting with homework and personal issues
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
Black Student Union Member
10.2016 - 12.2017
- Participated in events to show support
- Helped event staff set up events.
Certified Nursing Assistant
Alden Park Strathmoor
06.2016 - 07.2017
- Provided care to patients throughout lifespan with consideration of aging process, human development stages and culture
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
- Helped patients by supporting personal hygiene and daily living needs providing comfort, transportation, and vital sign monitoring.
Education
Bachelor of Science - Public Health
Northern Illinois University
Dekalb, IL08.2020
Skills
- Proficient in MS Word, PowerPoint, and Excel Basic understanding of SPSS through Public Health Biostatistics course American Sign Language (ASL)
- Case Management
- Scheduling
- Multidisciplinary Team Collaboration
- Progress Monitoring
- Patient Education
Timeline
Discharge Care Coordinator
Rosecrance Ware Center
10.2021 - 03.2022
Resident Care Partner
CherryVale Place
12.2020 - 05.2021
Corps Member
AmeriCorps Member (YMCA)
06.2018 - 01.2020
COMMUNITY SERVICE CHAIR
Sisters Interacting Soulfully Through Thoughts Emotions And Realisms To Attain Self-awareness
04.2018 - 08.2020
House Leader
Academic Career Exploratory Scholars House
08.2017 - 12.2017
Black Student Union Member
10.2016 - 12.2017
Certified Nursing Assistant
Alden Park Strathmoor
06.2016 - 07.2017
Recreational Staff
Rockford Park District Part-Time
12.2015 - 01.2020
Bachelor of Science - Public Health
Northern Illinois University
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