Summary
Work History
Education
Skills
Timeline
Volunteer

Raynette Marquez

Customer Service, House Keeper, Kitchen Aide, Wood Floor Installer
Mesa,AZ

Summary

Dynamic hardwood floor installer with Ameribroad Flooring, recognized for exceptional craftsmanship and customer consultation. Proficient in glue-down techniques and floor finishing, I consistently improved project timelines and enhanced client satisfaction through effective communication and teamwork. Committed to safety and quality, I trained new employees to uphold high installation standards.

Work History

Hardwood Floor Installer

Ameribroad Flooring
2009 - 2017
  • Showcased versatility by skillfully executing various types of hardwood floor installs including nail-downs, glue-downs, floating methods.
  • Collaborated with sales staff to recommend appropriate hardwood flooring products based on clients'' needs, preferences, and budget constraints.
  • Assisted in training new employees on proper techniques for hardwood floor installation, ensuring consistent performance across the team.
  • Completed projects on schedule, ensuring timely communication with clients regarding progress updates and potential delays.
  • Improved workplace safety by consistently adhering to industry standards and guidelines during floor installations.
  • Conducted thorough post-installation inspections to guarantee proper alignment, leveling, and finishing of installed floors.
  • Maintained a clean work environment during installations to minimize disruptions for clients and fellow workers alike.
  • Enhanced customer satisfaction by efficiently installing hardwood floors with attention to detail and craftsmanship.
  • Reduced project completion time by effectively collaborating with team members on hardwood floor installation tasks.
  • Performed necessary subfloor preparation tasks such as leveling, cleaning, and moisture testing prior to hardwood floor installation.

Kitchen Aide

Springdale Rehabilitation Center
2008 - 2010
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Increased overall restaurant productivity through reliable completion of assigned tasks under strict deadlines.
  • Ensured compliance with food safety regulations by properly storing ingredients and maintaining cleanliness standards throughout the kitchen.
  • Supported chefs by chopping vegetables, preparing ingredients, and assembling dishes for service.
  • Demonstrated versatility within the kitchen, easily adapting to various roles depending on staff needs each shift.
  • Reduced waste by accurately portioning ingredients according to recipe requirements.
  • Promoted workplace safety through careful adherence to established procedures for handling sharp utensils, hot surfaces, and heavy equipment.
  • Developed strong time-management skills, balancing multiple responsibilities while maintaining focus on task completion throughout shifts.
  • Collaborated effectively with team members to ensure smooth operations during high-volume periods such as holidays or special events.
  • Followed recipes and chef instructions to prepare food correctly.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Learned other teammates' work tasks to train as backup.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Cleaned and maintained work areas, equipment and utensils.

Customer Service Cashier

Mesa Thrift Store
2007 - 2009
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Processed customer orders and accurately handled payment transactions.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Met customer service goals and exceeded customer expectations.
  • Counted money in drawers at beginning and end of each shift.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.

Education

High School Diploma -

Mesa Vista High School
Mesa, AZ
05.1998

Skills

Hand tool proficiency

Power tool operation

Water damage repair

Customer consultation

Floor leveling

Glue-down technique

Floor finishing

Hardwood refinishing

Hardwood installation

Existing floor removal

Baseboard installation

Flooring removal

Floor staining

Timeline

Hardwood Floor Installer

Ameribroad Flooring
2009 - 2017

Kitchen Aide

Springdale Rehabilitation Center
2008 - 2010

Customer Service Cashier

Mesa Thrift Store
2007 - 2009

High School Diploma -

Mesa Vista High School

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Raynette MarquezCustomer Service, House Keeper, Kitchen Aide, Wood Floor Installer