Raynette Ross
New York
Summary
Highly motivated and positive individual with great organizational and communication skills. Customer service master(7+ years) and efficient problem solver. Aiming to utilize my skills to successfully add on to any workplace.
Overview
8
8
years of professional experience
Work History
Business Associate
Mount Sinai
01.2023 - Current
- Greet visitors and patients while also providing great customer service for the unit.
- Maintains census, update the system with compiling information, assist with patient registration and discharge.
- Assume responsibility for chart completion process in accordance with the standards of medical information.
- Assists in medical record management by maintaining paper and electronic forms through patient works as necessary, answer phone calls, utilize door tags to correctly identify patients, keep track of patients location throughout the shift and perform other duties as assigned.
Dietary Aide
Mount Sinai
05.2021 - 01.2023
- Served meals to patients in accordance with established schedules and dietary procedures following strict sanitation and food handling guidelines.
- Encouraged patients to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods.
- Kept all kitchen areas clean, tidy and free of hazards.
- Answered phone calls, kept track of food inventory being used and created menus when necessary.
Dietary Aide
Mary Manning Walsh Nursing Home
09.2017 - 05.2021
- Served meals/ meal prepped daily for residents based on nutritional needs, following strict sanitation and food handling guidelines.
- Kept all kitchen and dining areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Answered phones and adjusted menus when necessary.
Sales Associate
Zara
08.2015 - 12.2017
- Greeting customers, responding to questions/offering fashion advice and providing great customer service.
- Organized racks and shelves to maintain store visual appeal, engage with customers, and promote specific merchandise.
- Helped customers locate products, check store system for merchandise at other sites, operate cash register/kiosk machine, answer phone calls and process online orders.
Education
High School Diploma -
Wings Academy
Bronx, NY06.2014
Skills
- Great communication and interpersonal skills
- Leadership
- Food safety and senior care
- Great patient relation skills
Timeline
Business Associate
Mount Sinai
01.2023 - Current
Dietary Aide
Mount Sinai
05.2021 - 01.2023
Dietary Aide
Mary Manning Walsh Nursing Home
09.2017 - 05.2021
Sales Associate
Zara
08.2015 - 12.2017
High School Diploma -
Wings Academy
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