Raynieshia Weatherspoon
Metairie,LA
Summary
Energetically led as Assistant Manager at Family Dollar, enhancing customer satisfaction and team productivity through effective leadership and collaboration. Demonstrated exceptional money handling and customer service skills, significantly reducing discrepancies and resolving complaints swiftly. Proven reliability, consistently volunteering for additional shifts to meet organizational needs.
Overview
6
6
years of professional experience
Work History
Front End Sales Associate
Walmart
5110 Jefferson Hwy.
04.2024 - Current
- Processed transactions quickly and accurately, ensuring a seamless checkout experience for customers.
- Maintained a clean and inviting store environment, promoting a positive shopping experience for all customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Assistant Manager
Family Dollar
6425 Airline Dr.
08.2020 - 01.2022
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Established team priorities, maintained schedules and monitored performance.
Cashier
Mcdonalds
2916 Jefferson Hwy.
07.2018 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Education
Thibodaux High School
Thibodaux, LA05.2018
Skills
- Goal-Oriented
- Teamwork and Collaboration
- Customer Service
- Reliable and punctual
- Money Handling
- Store Opening and Closing
Timeline
Front End Sales Associate
Walmart
04.2024 - Current
Assistant Manager
Family Dollar
08.2020 - 01.2022
Cashier
Mcdonalds
07.2018 - 05.2020
Thibodaux High School