Rayona Reid
Jacksonville,FL
Summary
Results-oriented Executive Administrative Professional with extensive experience in property management, home healthcare, and restaurant management. Expertise in managing occupancy, tracking delinquency, and executing marketing strategies. Skilled in overseeing financial compliance, coordinating services, and enhancing resident relations. Strong problem-solving and communication abilities, coupled with attention to detail and proficiency in property accounting.
Overview
8
8
years of professional experience
Work History
ASSISTANT PROPERTY MANAGER
BH MANAGEMENT PROPERTIES
11.2021 - Current
- Assisted in managing occupancy, tracking delinquency and revenue, fostering resident relations, and executing marketing strategies. Oversaw financial compliance, scheduled services, coordinated outsourcing, and planned resident gatherings while demonstrating compassion and effective problem-solving and communication skills.
- Streamlined work order coordination with maintenance and vendor teams for efficient service delivery.
SENIOR CARE SPECIALIST
A CARE CONNECTION
10.2018 - Current
- Supported elderly and vulnerable individuals with activities of daily living to promote independence. Beyond caregiving, my responsibilities include tracking finances, offering companionship, planning, and preparing nutritious meals. Delivered social and emotional support to improve mental morale and foster self-sufficiency.
- Facilitated effective client care plans to ensure comprehensive support for home-based services.
LEASING PROFESSIONAL / ADMINISTRATIVE ASSISTANT
Blue Roc Premier Properties
09.2019 - 11.2021
- Developed rapport with prospective consumers, achieving high closing and occupancy levels. Executed and enforced community guidelines and leasing policies. Generated leads through social media and marketing, and initiated referral programs. Assisted with maintenance requests, processed applications, upheld fair housing laws, and negotiated deals.
- Resolved tenant conflicts to promote a harmonious living environment, utilizing persuasive communication skills and expert knowledge of leasing agreements.
Education
Bachelor of Science - Business Administration, Minor in Healthcare Administration
Southern New Hampshire University
Hooksett, NHSkills
- Property Accounting
- Financial Analysis
- Time Management & Marketing Strategy
- Proficiency in MS Office
- Project Management
- Leadership
- Collaboration skills
- Problem solving
- Attentive to Detail
- Business processes and procedures
Personal Information
Title: Executive Business Administration Professional and Licensed Realtor
Timeline
ASSISTANT PROPERTY MANAGER
BH MANAGEMENT PROPERTIES
11.2021 - Current
LEASING PROFESSIONAL / ADMINISTRATIVE ASSISTANT
Blue Roc Premier Properties
09.2019 - 11.2021
SENIOR CARE SPECIALIST
A CARE CONNECTION
10.2018 - Current
Bachelor of Science - Business Administration, Minor in Healthcare Administration
Southern New Hampshire University