Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Watkins

Experienced Property Manager
Lawton

Summary

Property management professional skilled in financial oversight and tenant relations. Successfully improved tenant satisfaction by effectively resolving complaints and streamlining operations. Detail-oriented and capable of managing multiple projects, ensuring accurate financial records and efficient property administration.

Overview

11
11
years of professional experience

Work History

Property Manager

Self-employeed
Lawton
11.2023 - Current
  • Oversee daily operations and maintenance of various properties, ensuring smooth administration and tenant satisfaction.
  • Resolve tenant complaints promptly and effectively, contributing to improved tenant satisfaction and retention.
  • Plan, schedule and coordinate general maintenance repairs for residential properties.
  • Maintain accurate records of financial transactions, ensuring clarity in rent collections, budgeting processes, security deposits.

Member Service Specialist

Teladoc
Lewisville
10.2015 - 07.2024
  • Scheduled non emergency telehealth visits; while coordinating with intradepartmental team members, clients, and external parties to gather information, escalate, and resolve outstanding member and client issues.
  • De-escalated irate member situations by employing strong listening skills and probing techniques.
  • Mentored new representatives by providing guidance and answering questions.

Education

Bachelor of Arts - Mass Communication, Radio/TV

Grand View College
Des Moines, IA
01-1999

Skills

  • Property management expertise
  • Property accounting
  • Remote property management
  • Property leasing
  • Property maintenance
  • Tenant engagement
  • Tenant relations
  • Lease agreements
  • Payment collection
  • Financial management
  • Property marketing and promotion
  • Multi-family property management
  • Maintenance scheduling
  • Microsoft Office 365
  • Microsoft Teams
  • SharePoint
  • Ultipro
  • Software utilization
  • Problem solving
  • Conflict resolution
  • Effective communication
  • Customer relationship management

Timeline

Property Manager

Self-employeed
11.2023 - Current

Member Service Specialist

Teladoc
10.2015 - 07.2024

Bachelor of Arts - Mass Communication, Radio/TV

Grand View College
Samantha WatkinsExperienced Property Manager