Rayonna Monson

Cook , clean, prepare meals, prepare all medical supplies needed.

• Assisted clients with mobility issues by using appropriate transfer techniques.
• Ensured compliance with all laws governing home health care services.
• Promoted a safe environment by providing supervision and monitoring of patients' physical condition and behavior.

• Identified areas of improvement in customer service processes and suggested changes accordingly.
• Developed strong relationships with customers by providing personalized assistance and support.
• Answered customer inquiries via phone, email, and chat.
• Answered customer inquiries and provided accurate information regarding products and services.
• Maintained a high level of professionalism when dealing with difficult customers.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Performed administrative tasks such as filing paperwork, updating databases and generating reports.