Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Raysa Estrada

Chelsea,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Omni Service Specialist

Urban Outfitters
03.2023 - Current
  • Pick, pack, and ship online orders, fulfill in-store pickups, and transfer any product back to the distribution center.
  • Achieved high levels of productivity by optimizing workload management methods and prioritizing tasks according to urgency.
  • Collaborates with leadership team to ensure efficient and effective customer service all while meeting and exceeding daily sale goals.

Sales Associate

Urban Outfitters
09.2022 - 03.2023
  • Greeted 500+ customers every shift and provided assistance with product selection, sizing, and styling.
  • Maintained a clean and organized inventory and curated displays of rotating seasonal clothing.
  • Trained new hires regularly on store policies, product knowledge, and customer service standards.

Sales Associate

H&M Hennes & Mauritz
09.2019 - 05.2020
  • Handle POS system transactions including credit, cash, exchanges, returns, and refunds to ensure accurate cash flow.
  • Conducted regular inventory checks and managed stock levels to contribute to loss prevention within the store.
  • Accomplish multiple tasks in a fast-paced environment.

Education

Associate of Arts - Communications

Bunker Hill Community College
Charlestown, MA
05.2022

Skills

  • Goal-Oriented
  • Time Management
  • Attention to detail
  • Inventory Control

Languages

English
Spanish

Timeline

Omni Service Specialist

Urban Outfitters
03.2023 - Current

Sales Associate

Urban Outfitters
09.2022 - 03.2023

Sales Associate

H&M Hennes & Mauritz
09.2019 - 05.2020

Associate of Arts - Communications

Bunker Hill Community College

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Raysa Estrada