Collaborated with administration and teachers to develop crisis plans.
Performed conflict resolution between student body, parents, teachers, and administration.
Provided security and safety to school staff and students.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
Conducted school security inspections.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Community Center aide
City of Fort Worth
06.2016 - 08.2022
Coordinate and conduct programs and activities for participants of all ages
Work at the front desk as the first point of contact with families and staff dealing with inquiries, taking registrations, checking members in to programs and selling memberships
Perform a variety of custodial and light maintenance work around the center
Heavy phone and public contact.
Assist with the safety and security of the campus
Worked with young students with challenging behaviors
Applied positive behavior management techniques to enhance social interactions and emotional development.
Offered tutoring and mentoring to school-aged children in need of additional support.
Built constructive and open relationships with families with forthright yet friendly communication.
Bowling Attendant
Main Event Entertainment
08.2018 - 03.2019
Welcome guests and service their needs and questions at the bowl desk
Sell bowling lanes, game cards, and offer specials and different deals
Monitored guests and enforced rules, maintaining safety for visitors and staff.
Built and established positive relationships with patrons, team members and supervisors.
Trained new recreation attendants on safety procedures and customer service tactics.
Janitorial Worker
LA Fitness
02.2017 - 11.2018
Cleaning restrooms, equipment, taking out trash, wiping down windows, making sure everything is nice and clean for the customers.
Recreation Assistant
City of Fort Worth
01.2014 - 02.2016
Receiving and making calls
Talking to parents and customers
Working with kids age 5-13
Paper work
Deposits/money handling
Janitor.
Discussed safety and maintenance concerns with supervisor for remediation.
Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Ordered and maintained all recreational equipment.
Provided feedback and guidance to program participants regarding progress and development.
Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
staff mark
08.2014 - 02.2015
Prepare and load merchandise to specific warehouse selecting location
Operate warehouse equipment in a secure and considerate manner
Observe, report, and correct all hazardous and unclean conditions that could cause worker or client accidents
Report any risky vehicles to supervisor
Maintain a sanitary, neat, and arranged work environment
Make sure that all cases and pallets are correctly identified with the accurate store number
Secure chosen cases and conduct closing pallet preparations
Arrange and place assembled case pick pallets and shift assembled pallets from picking areas to a dock door
Perform visual and operational vehicle security inspections
Carry out count/exception on pick slot locations.
customer service / certified cashier
super 1 foods
01.2012 - 08.2014
Handles incoming calls or inquiries from prospective customers or clients
Assists customers effectively by solving customer disputes
Provides customer additional information or explains services
Discusses products offered and ensures customer satisfaction
Tactfully handles confrontational or stressful interactions with the public
Completes supporting paperwork and data entry as required
Accurately captures customer information
Creates and maintains service reports
Strong communication and negotiation skills.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
TODDLER TEACHER
LIKE MY OWN CHILD CARE INC
06.2008 - 01.2012
Observe and monitor children's play activities
Keep records on individual children, including daily observations and information about activities, meals served, and medications administered
Instruct children in health and personal habits such as eating, resting, and toilet habits
Read to children, and teach them simple painting, drawing, handicrafts, and songs
Organize and participate in recreational activities, such as games
Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods.
Education
Associate of Arts - Kinesiology
Tarrant County College District
Fort Worth, TX
05.2025
High School Diploma -
Paschal High School
Fort Worth, TX
06.2008
Skills
Front Desk
Front Office
Reception
Communications
Receptionist
Telecommunication
Toddler Care
Childcare
Typing Speed 30 Words Per Minute
E Mail Software (Outlook, Thunderbird, etc)
Internet Browser (Internet Explorer, Firefox, etc)
Peripheral Devices (Scanners, Printers, etc)
Personal Computers
Word Processing Software (Word, Word-perfect, etc)