Accomplished marketing head with strong time management and leadership skills. Successfully led cross-functional teams to launch integrated campaigns, aligning marketing initiatives with corporate objectives and driving measurable success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head of Marketing/Tax Preparer
Transcended Financial Services LLC
Milwaukee, WI
11.2024 - 07.2026
Developed spreadsheet models to accurately track tax information.
Facilitated communication between clients and tax authorities.
Facilitated integration of modern tax software with client accounting software.
Collaborated with clients to answer questions and provide advice on tax matters.
Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
Analyzed financial documents to accurately reflect client information on tax returns.
Developed and executed comprehensive marketing strategies to enhance brand visibility and engagement.
Led cross-functional teams to launch integrated marketing campaigns, driving customer acquisition and retention.
Collaborated with product development teams to align marketing initiatives with new service offerings and enhancements.
Increased brand awareness by developing and implementing strategic marketing campaigns.
Enhanced customer engagement with targeted social media strategies and content creation.
Oversaw corporate events planning, creating memorable experiences for clients that strengthened partnerships and loyalty levels.
Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
Established targets for social media platforms to reflect business objectives.
Managed workflow between staff, coordinating documents, and creative material distribution.
Reference: Tammy Bush, CEO
librtytax27th@gmail.com
(414) 405 0800
Package Delivery Driver
AMW Transport LLC
New Berlin, WI
08.2025 - 04.2026
Navigated delivery routes efficiently to ensure timely package drop-offs.
Operated delivery vehicle in compliance with safety regulations and company policies.
Communicated effectively with customers to provide updates on shipment status.
Inspected vehicle daily for maintenance needs to ensure reliability and safety.
Loaded and unloaded packages, ensuring proper handling of goods during transport.
Adapted quickly to changing delivery schedules based on customer needs and traffic conditions.
Collaborated with team members to improve route planning and delivery efficiency.
Maintained clean driving record and observed relevant traffic laws to reduce risks.
Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
Lifted, lowered, and carried packages typically weighing [100+] pounds throughout regular course of delivery.
Reference: Nichole Ditello, previous Manager
nupesleja@gmail.com
(262) 402 3341
Grocery Stocker
SAS
Milwaukee/Madison, WI
11.2024 - 02.2025
Stocked shelves efficiently to maintain optimal inventory levels and product visibility.
Assisted in receiving and organizing deliveries, ensuring accurate placement of merchandise.
Monitored expiration dates and rotated stock to minimize waste and enhance freshness.
Collaborated with team members to streamline restocking processes, improving workflow efficiency.
Provided exceptional customer service by answering inquiries and assisting shoppers with product locations.
Trained new staff on stocking procedures and safety protocols, fostering a productive work environment.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Checked aisles for spills to complete quick clean-up.
Consistently lifted materials weighing as much as [30+] pounds.
Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Stow Associate
Amazon
Oak Creek, WI
12.2023 - 11.2024
Stowed products efficiently in designated locations, optimizing warehouse space utilization.
Operated handheld scanners to track inventory accurately and streamline workflows.
Collaborated with team members to enhance sorting processes and reduce delays.
Maintained cleanliness and organization of work area, adhering to safety protocols.
Participated in daily meetings to discuss workflow challenges and propose solutions for improvement.
Ensured timely order fulfillment with effective stowage of items in designated storage locations.
Expedited customer orders by swiftly locating and retrieving stored items from their respective locations within the warehouse.
Improved warehouse organization by implementing efficient stowing strategies and maintaining clear walkways.
Shift Leader
Walgreens
Milwaukee, WI
08.2023 - 09.2023
Supervised daily operations, ensuring compliance with company policies and procedures.
Trained new team members on operational standards and customer service excellence.
Managed inventory levels, conducting regular stock checks to minimize discrepancies.
Coordinated staff schedules to optimize coverage during peak hours and enhance service efficiency.
Monitored cash handling procedures, ensuring accuracy in transactions and deposits.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Closing Expert/Starbucks Barista
Target
Glendale, WI
11.2021 - 07.2023
Prepared high-quality beverages following standardized recipes and customer preferences
Trained new team members on beverage preparation and customer service techniques
Managed inventory levels, ensuring timely restocking of supplies and minimizing waste
Delivered exceptional customer service, resolving issues promptly to enhance satisfaction
Implemented best practices for cleanliness and safety in food handling areas
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Improved customer satisfaction by promptly locating items and providing product information.
Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Reference: Crystal Roberts, Previous manager
McCloudCrystal@sbcglobal.net
(414)460 5863
Education
High School Diploma -
Milwaukee High School of The Arts
Milwaukee, WI
06-2022
Skills
Creative direction
Media planning
Strategic marketing
Positioning
Strong time management
Customer Service-oriented
Strategic thinker
Accomplishments
Achieved numerous recommendations from highly satisfied clients.
Achieved high customer satisfaction by obtaining positive results following individual income tax audits.
Improved team efficiency by implementing key process adjustments.
Grew business through word of mouth referrals and focusing on quality tax preparation.
Consistently commended by upper management for spearheading and leading effective marketing campaigns.
Head of Marketing / Head of Admissions & Academic Affairs at European Graduate School of ManagementHead of Marketing / Head of Admissions & Academic Affairs at European Graduate School of Management