Raythia Smith

Orange Level Waxer

Maintained high stats in one of the state's

highest grossing centers.

SPT - 1.5 - 2.0

Retail Sales - Minimum 20 Products Per Week

Promoted to Wax Trainer

In the standard 15 minute reservation I:

• Worked calmly under pressure and stayed aware of timing.
• Kept skincare knowledge priority in order to recommend extra services and products.
• Paid attention to detail to satisfy each guest experience.
• Discussed important points and ease of wax passes.
• Kept guests informed on monthly center promotions.
• Communicated with GSAs when needed.
• Adhered to sanitation and disinfection protocols according to State Board and Covid-19 Regulations.
• Maintained a positive rapport among coworkers and guests.

• Held individual and group lessons for singers age 9-25
• Customized lesson plans and goals to match every student's needs.
• Engaged in corrective and disciplinary action according to studio requirements when needed.
• During contracted positions, I attended department meetings and collaborated with other fine arts teachers.
• Adjusted learning platforms and environment according to needs of students and their families.
• Created lesson plans for home school eduction.
• Prepared students for county, state, and collegiate auditions and competitions.
• Participated in continuing education of vocal pedagogy in order to remain knowledgeable in language, technique, and musical trends.
• Focused on Arts in Education to highlight the importance of how this discipline benefits various facets of growth and development.

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Communicated important matters and inefficiencies with store management to create strategies and meet standards to exceed sales objectives.
• Worked with upper management and Loss Prevention in order to maintain low percentages in financial and inventory discrepancies .
• Coached new hires in merchandising and product knowledge and increased operations by training staff on best practices and protocols.
• Maintained high conversion rates through proactive management of team customer service strategies.
• Successfully executed cross-selling of complementary products and services to clients by going above and beyond initial client requests, driving membership loyalty.
• Promoted from part time sales associate to assistant manager in under two years.
• Nominated for a BOBB (Big on Being Better) Award in 2016.