Rayvelis Rosario
Ewing,NJ
Summary
Dynamic leader with proven expertise in customer service and money handling, honed at Uhaul Moving And Storage. Excelled in team leadership and decision-making, significantly enhancing employee productivity and customer satisfaction. Skilled in identifying and implementing strategic improvements, demonstrating a strong track record of achieving operational excellence.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Uhaul Moving And Storage
12.2021 - 12.2024
- Led training initiatives, enhancing employee skills and confidence.
- Addressed service gaps with targeted initiatives to exceed customer expectations.
- Established open lines of communication with team for feedback and suggestions.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Head Cashier
Home Depot
04.2018 - 11.2021
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Education
High School Diploma -
Franklin K Lane
Jamaica, NY06-2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Goal setting
- Employee scheduling
Timeline
Assistant Manager
Uhaul Moving And Storage
12.2021 - 12.2024
Head Cashier
Home Depot
04.2018 - 11.2021
High School Diploma -
Franklin K Lane
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