Rayven Stewart
Little Rock,AR
Summary
I am very goal-oriented, a self-starter, and a fast learner who needs very little guidance. I display great communication skills as I genuinely enjoy getting to know those around me. My attitude is always confident, and mv work ethic is undeniable.
Overview
10
10
years of professional experience
Work History
Waitress & Host
Izzys
Little Rock, AR
10.2015 - 01.2020
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Accommodated special seating requests for guests to enhance satisfaction.
Assistant Leader for Summer Camp
Romine Elementary School
Little Rock, AR
05.2018 - 08.2018
- Worked with an all girls group from ages 6-12.
- Created activities for them to do everyday.
- Took them outside for recreational activities such as the playground and sports.
- Created a routined schedule for them to follow everyday and had events throughout the summer.
- Took them on field trips.
- Created a great relationship with the kids.
Waitress & Retail (To Go)
Zea Rotisserie & Bar
Jackson, MS
08.2022 - 08.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Handled food safely and kept spaces clean
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Entered orders into computer system quickly and in proper sequence.
- Described menu items in detail and educated customers about meal options.
- Took down call-in food and beverage orders from guests, quickly and accurately relaying orders to service attendants.
Internship Student
Jackson Zoo
Jackson, MS
01.2023 - 04.2023
- Attended and participated in meetings and brainstorming sessions with team members.
- Supported various program activities, assisting with administrative tasks.
- Developing flyers for upcoming events.
- Learning how set ups go and behind the scenes of local events in the city.
Internship Student
Urban Rehab
Jackson, MS
08.2023 - 11.2023
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Delivered clerical support by handling range of routine and special requirements.
- Analyzed problems and worked with teams to develop solutions.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Server
Big Bad Breakfast
Little Rock, AR
02.2024 - Current
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Collaborated with kitchen staff to ensure timely and accurate food preparation.
- Trained new team members on restaurant protocols and service standards.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associates - Health
Pulaski Technical College
North Little Rock, ARBachelor of Science - Therapeutic Recreation
Jackson State University
Jackson, MS12.2023
Skills
- Focused and Detail-Oriented
- Menu memorization
- High-volume dining
- Safe food handling
- Work Planning and Organization
- Microsoft Office
- Guest Service and Support
- Professional and Courteous
- Communication Skills
- Sales Expertise
- Team collaboration
- Documentation and reporting
- Disability awareness
- Safety and risk management
- Recreational therapy techniques
- Therapeutic recreation
- Activity planning
Timeline
Server
Big Bad Breakfast
02.2024 - Current
Internship Student
Urban Rehab
08.2023 - 11.2023
Internship Student
Jackson Zoo
01.2023 - 04.2023
Waitress & Retail (To Go)
Zea Rotisserie & Bar
08.2022 - 08.2023
Assistant Leader for Summer Camp
Romine Elementary School
05.2018 - 08.2018
Waitress & Host
Izzys
10.2015 - 01.2020
Associates - Health
Pulaski Technical College
Bachelor of Science - Therapeutic Recreation
Jackson State University