Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rayya Abdallah

Franklin,WI

Summary

Dynamic and compassionate professional with experience at Froedtert South, excelling in patient care and emotional support. Proven ability to enhance customer satisfaction through personalized service at Holy Land Grocery and Bakery. Skilled in electronic health records and team collaboration, ensuring patient comfort and safety while maintaining confidentiality.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Patient Support Specialist

Froedtert South
Pleasant Prairie, WI
05.2025 - 06.2025
  • Assisted patients with daily living activities and personal care needs.
  • Monitored vital signs and reported changes to nursing staff.
  • Collaborated with healthcare team to ensure patient comfort and safety.
  • Documented patient care activities accurately in electronic health records.
  • Provided emotional support to patients and families during difficult times.
  • Performed vital sign assessments, such as taking blood pressure and temperature.

Volunteer

The Gardens of Mt Pleasant
Mt Pleasant, WISCONSIN
02.2024 - 12.2024
  • Assisted residents with daily activities and personal care needs.
  • Engaged in meaningful conversations to provide companionship and emotional support.
  • Provided emotional support to residents who were feeling lonely or isolated.

Cashier

Holy land Grocery and Bakery
Milwaukee, WISCONSIN
04.2023 - 10.2024
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered phone calls to assist customers with questions and orders.
  • Stocked shelves with merchandise when needed.
  • Operated the cash register to receive payment by cash, check, and credit card.

Education

Bachelor - Biology / Pre- Pharmacy

University of Wisconsin Milwaukee
Milwaukee
05-2029

High School Diploma -

Salam High School
Milwaukee
05-2024

Skills

  • Electronic health records
  • Customer service
  • Team collaboration
  • Data entry
  • Patient confidentiality
  • Time management
  • Patient care
  • Healthcare industry
  • Medical terminology
  • Personal care assistance
  • Multitasking capacity
  • Sales expertise
  • Retail merchandising
  • Inventory restocking

Certification

BLS certified

Completed CNA course- exams pending

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Timeline

Patient Support Specialist

Froedtert South
05.2025 - 06.2025

Volunteer

The Gardens of Mt Pleasant
02.2024 - 12.2024

Cashier

Holy land Grocery and Bakery
04.2023 - 10.2024

Bachelor - Biology / Pre- Pharmacy

University of Wisconsin Milwaukee

High School Diploma -

Salam High School

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