Reza Ray Zamyad
Louisville,KENTUCKY
Summary
Dynamic manager with a solid background in customer service excelling in staff training and operational efficiency. Proven track record in food safety and waste reduction, enhancing service quality and customer satisfaction. Strong communicator and leader, adept at fostering team engagement and implementing effective inventory management.
Overview
25
25
years of professional experience
Work History
Manager/Cook
Shiraz Mediterranean
03.2023 - 02.2024
- Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored staff on operational procedures and customer service excellence.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated staff schedules to align with peak business hours, enhancing service efficiency.
- Implemented quality control protocols ensuring uniformity in food preparation and presentation.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Owner/Operator
Round Table Pizza, Inc
03.2004 - 11.2023
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and supervised staff on food preparation and customer service standards.
- Implemented marketing strategies to increase sales growth.
- Streamlined ordering systems
- Conducted regular quality control checks to maintain compliance with health regulations.
- Provided exceptional customer service.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Laser Integrator
Axsys Technology
05.2001 - 04.2003
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service and Accounting Representative
Valley Medical Group
01.1999 - 01.2001
- Processed a high volume of invoices, ensuring accuracy and timely payment.
- Assisted in preparation of monthly financial reports for management review.
- Utilized accounting software to track transactions and generate reports efficiently.
- Managed customer inquiries regarding account discrepancies and payment status.
- Ensured timely payments from clients with effective follow-up procedures and communication.
- Generated invoices upon receipt of billing information and tracked collection progress.
Education
High School Diploma -
Reseda High School
Reseda, CAElectrical, Electronics And Communications Engineering
Valley Occupational Center
Woodland Hills, CASkills
- Verbal and written communication
- Food preparation
- Food safety
- Restaurant operations
- Waste reduction
- Staff management
- BOH operations
- Knife skills
Languages
Persian
Native or Bilingual
Spanish
Professional Working
Timeline
Manager/Cook
Shiraz Mediterranean
03.2023 - 02.2024
Owner/Operator
Round Table Pizza, Inc
03.2004 - 11.2023
Laser Integrator
Axsys Technology
05.2001 - 04.2003
Customer Service and Accounting Representative
Valley Medical Group
01.1999 - 01.2001
High School Diploma -
Reseda High School
Electrical, Electronics And Communications Engineering
Valley Occupational Center