Razafy Diop
Nailish
Minneapolis,MN
1
Certification
5
years of professional experience
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations.
Work History
Babysitter
2 Years- Supervised children's activities, ensuring safety and engagement throughout playtime.
- Prepared healthy meals and snacks, promoting nutritional habits among children.
- Assisted with homework and educational activities, fostering a supportive learning environment.
- Established routines to create structure and consistency for children's daily schedules.
- Organized fun, age-appropriate games that enhanced physical activity and social skills
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
Receptionist
4 Years 5 Months- Managed front desk operations, ensuring smooth customer check-in and appointment scheduling.
- Maintained cleanliness and organization of the reception area to create a welcoming environment for clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between clients and nail technicians to optimize workflow efficiency.
- Resolved customer problems and complaints.
- Trained new reception staff on protocols, enhancing team performance and service quality.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Camp Counselor
- Supervised daily camp activities to ensure safety and engagement among participants.
- Facilitated group games and team-building exercises, promoting collaboration and communication skills.
- Assisted in planning and organizing special events, enhancing overall camp experience for attendees.
- Monitored camper behavior, addressing conflicts with effective conflict resolution techniques.
- Coordinated with parents during drop-off and pick-up, ensuring clear communication about campers' progress and needs.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camps core values.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Led water centered activities such as swimming, paddle boarding, and kayaking while enforcing water safety regulations and lifeguarding skills
Education
High School Diploma
Wilderness First Responder - Emergency Medicine
EMT - Emergency Medicine
Skills
Problem-solving
Time management
Strong work ethic
Reliability and punctuality
Conflict resolution
Childcare
Licensed driver
Professionalism and discretion
CPR certified
BLS certified
Emergency response
Multitasking and organization
Certification
- CPR certified
- BLS certified
Languages
English
Interests
Avid Reader
Passionate about balancing physical health with mental and emotional wellness.
Backpacking and Hiking
I participate in various sports activities for physical activity
camaraderie
and personal growth.
Timeline
Babysitter
06.2024 - CurrentRead More
Camp Counselor
Camp Ihduhapi
08.2022 - 08.2022Read More
Receptionist
Nailish
10.2021 - 03.2026Read More
Wild Medix
Wilderness First Responder from Emergency Medicine
Read More
South High Schoo;
High School Diploma
Read More
Allied Medical Training
EMT from Emergency Medicine
Read More