Razan Albasleh

HIGH JEWLERY EXPERT

Cartier

01.2013 - 08.2023

Developed a loyal customer base by delivering exceptional service and creating personalized shopping experiences.
Collaborated with cross-functional teams for special events such as trunk shows or designer showcases, enhancing brand visibility and driving sales growth.
Developed and maintained a comprehensive knowledge of current jewelry trends, industry updates, and competitor offerings to stay ahead of the market.
Maintained excellent visual merchandising standards in-store, showcasing products attractively to boost sales potential.
Participated in regular professional development opportunities, attending conferences and workshops to continuously improve management skills and industry expertise.
Increased sales by implementing innovative marketing strategies and organizing promotional events.
Generated increased revenue through upselling complementary items and offering tailored recommendations based on customer preferences.
Defined clear targets and objectives and communicated to other team members.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
Greeted customers and helped with product questions, selections, and purchases.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Contributed to a positive work environment by collaborating with team members and offering support when needed.
Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Skillfully navigated challenging situations with customers, resolving issues swiftly and professionally to maintain brand reputation.
Offered exceptional after-sales support to customers, handling inquiries promptly while going above-and-beyond to ensure complete satisfaction.
Played a key role in achieving store-wide performance goals through diligent adherence to company standards and commitment to continuous improvement.
Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
Collaborated closely with fellow associates on joint projects or tasks to provide seamless service experiences for clientele.
Exceeded monthly sales targets through effective upselling techniques and consistent follow-ups with clients.