Rory Cooper
Odell,IL
Summary
Detail-oriented associate with a strong background in order fulfillment and customer service. Skilled in problem solving and time management, contributing to improved operational efficiency and team success. Excellent contributor to large and small teams within all scales of environments.
Overview
6
6
years of professional experience
Work History
Perishable Selector
Aldi Distribution Center
Dwight, Illinois
10.2022 - Current
- Picked and fulfilled orders from refrigerated and freezer sections using headsets and scanners.
- Stacked items securely on pallets and transported them to loading dock for shipment.
Trained new hires through hands-on guidance and active engagement in their roles. - Assisted team leads in daily tasks as part of desk support role for one year.
- Developed skills in computer and data entry through collaboration with warehouse operations.
- Gained extensive knowledge of various warehouse operations while supporting team leads.
- Ensured efficient order processing by maintaining organization within perishable selection area.
- Utilized technology effectively to enhance accuracy in order fulfillment activities.
Merchandiser
Sam's Club
Montgomery, Illinois
04.2022 - 08.2022
- Organized product displays to enhance customer experience and drive sales.
- Managed inventory levels to ensure product availability and prevent stockouts.
- Collaborated with team members to execute promotional merchandising strategies.
- Conducted regular audits of merchandise for compliance with company standards.
- Assisted in developing visual merchandising plans to attract customer attention effectively.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
FC Associate
Amazon
Aurora, Illinois
11.2021 - 02.2022
- Maintained accurate inventory records using Amazon's tracking systems.
- Inspected incoming shipments for quality and accuracy.
- Sorted and organized products for optimal warehouse efficiency.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
- Collaborated with other departments to provide excellent customer service.
Team Member/Assistant Store Manager
Auntie Anne's
Oswego, Illinois
08.2019 - 09.2021
- Prepared fresh pretzels and snacks to maintain high product quality.
- Operated cash register, processed transactions, and managed customer payments.
- Maintained cleanliness of workstations and dining areas to ensure compliance.
- Followed health and safety guidelines to promote a safe working environment.
- Trained and supervised staff, fostering a collaborative team environment.
- Assisted in managing daily store operations and maintaining visual standards.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Education
High School Diploma -
Oswego East Highschool
Oswego, IL05-2021
Skills
- Order fulfillment
- Data entry
- Warehouse operations
- Customer service
- Team collaboration
- Problem solving
- Time management
- Adaptability and flexibility
Languages
Spanish
Limited
Timeline
Perishable Selector
Aldi Distribution Center
10.2022 - Current
Merchandiser
Sam's Club
04.2022 - 08.2022
FC Associate
Amazon
11.2021 - 02.2022
Team Member/Assistant Store Manager
Auntie Anne's
08.2019 - 09.2021
High School Diploma -
Oswego East Highschool