Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rory Cooper

Odell,IL

Summary

Detail-oriented associate with a strong background in order fulfillment and customer service. Skilled in problem solving and time management, contributing to improved operational efficiency and team success. Excellent contributor to large and small teams within all scales of environments.

Overview

6
6
years of professional experience

Work History

Perishable Selector

Aldi Distribution Center
Dwight, Illinois
10.2022 - Current
  • Picked and fulfilled orders from refrigerated and freezer sections using headsets and scanners.
  • Stacked items securely on pallets and transported them to loading dock for shipment.
    Trained new hires through hands-on guidance and active engagement in their roles.
  • Assisted team leads in daily tasks as part of desk support role for one year.
  • Developed skills in computer and data entry through collaboration with warehouse operations.
  • Gained extensive knowledge of various warehouse operations while supporting team leads.
  • Ensured efficient order processing by maintaining organization within perishable selection area.
  • Utilized technology effectively to enhance accuracy in order fulfillment activities.

Merchandiser

Sam's Club
Montgomery, Illinois
04.2022 - 08.2022
  • Organized product displays to enhance customer experience and drive sales.
  • Managed inventory levels to ensure product availability and prevent stockouts.
  • Collaborated with team members to execute promotional merchandising strategies.
  • Conducted regular audits of merchandise for compliance with company standards.
  • Assisted in developing visual merchandising plans to attract customer attention effectively.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.

FC Associate

Amazon
Aurora, Illinois
11.2021 - 02.2022
  • Maintained accurate inventory records using Amazon's tracking systems.
  • Inspected incoming shipments for quality and accuracy.
  • Sorted and organized products for optimal warehouse efficiency.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
  • Collaborated with other departments to provide excellent customer service.

Team Member/Assistant Store Manager

Auntie Anne's
Oswego, Illinois
08.2019 - 09.2021
  • Prepared fresh pretzels and snacks to maintain high product quality.
  • Operated cash register, processed transactions, and managed customer payments.
  • Maintained cleanliness of workstations and dining areas to ensure compliance.
  • Followed health and safety guidelines to promote a safe working environment.
  • Trained and supervised staff, fostering a collaborative team environment.
  • Assisted in managing daily store operations and maintaining visual standards.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Education

High School Diploma -

Oswego East Highschool
Oswego, IL
05-2021

Skills

  • Order fulfillment
  • Data entry
  • Warehouse operations
  • Customer service
  • Team collaboration
  • Problem solving
  • Time management
  • Adaptability and flexibility

Languages

Spanish
Limited

Timeline

Perishable Selector

Aldi Distribution Center
10.2022 - Current

Merchandiser

Sam's Club
04.2022 - 08.2022

FC Associate

Amazon
11.2021 - 02.2022

Team Member/Assistant Store Manager

Auntie Anne's
08.2019 - 09.2021

High School Diploma -

Oswego East Highschool
Rory Cooper