Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Known for teamwork, adaptability, and achieving high occupancy rates.
Overview
15
15
years of professional experience
Work History
Leasing Consultant
B.F. Saul and Associates
06.2024 - Current
Deliver luxury property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Assist prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Facilitate smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Conduct thorough market research to stay informed of current trends and competitor offerings.
Assist with property management tasks, ensuring timely completion of requests and rent collections.
MEMBER SERVICES REPRESENTATIVE
Interior Federal Credit Union
01.2022 - 04.2023
Processed all transactions including deposits, withdrawals, loan payments, cash advances, ordering debit cards, checks, and account maintenance
Performed cash-handling with company procedures, buying and selling cash, and accurately balancing at end of every day
Responsible for opening various financial accounts and achieving monthly sales goals of 15-20 additional products monthly to help enhance financial lives of credit union members
Worked in conjunction with loan department and call center to assist in daily needs of members
Handled member issues with confidence, using complex problem solving to provide effective resolution
LEASING CONSULTANT
InterSolutions
06.2020 - 12.2020
Verified tenant incomes and other information before accepting lease applications
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in
Responded to requests and scheduled appointments for property showings
Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts
CERTIFIED SALES AND LEASING CONSULTANT
Passport BMW and Infiniti
12.2018 - 05.2020
Exceeded clients' expectations by providing authentic and friendly experience paired with impeccable service
Maintained and oversaw all aspects of sale including paperwork, reconditioning of vehicles, troubleshooting, and meeting all clients' needs
Negotiated on strategic pricing and obtained favorable deal terms, while achieving monthly sales goals of new and used vehicles
Matched clients with vehicles suiting individual needs, desires and means
Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets
ADMINISTRATIVE ASSISTANT
Metro Constructs
01.2018 - 01.2019
Provided administrative support to builder to ensure smooth real estate transactions
Marketed properties through advertisements, open houses, cold calling, networking, and using several internet marketing tools
Educated clients on market conditions and Real Estate trends
Facilitated sale of 3 high-end condominiums in Washington D.C
Attended home inspections and ensured properties met all requirements
Negotiated contracts with vendors and suppliers for office supplies, equipment and services
ADMINISTRATIVE ASSISTANT/ BARTENDER
Ultrabar
01.2010 - 12.2017
Greeted customers and provided friendly, knowledgeable service
Generated continued patron return by instituting customer retention promotions
Developed marketing strategies through our website and social media
Monitored and implemented procedures for keeping inventory and cleanliness of business
Delegated employee tasks to meet objectives and maximize company revenue
Education
Bachelor of Arts -
Pennsylvania State University
University Park, PA
Skills
Sales leadership
Strong multitasking
Customer service expertise
Office administration
Timeline
Leasing Consultant
B.F. Saul and Associates
06.2024 - Current
MEMBER SERVICES REPRESENTATIVE
Interior Federal Credit Union
01.2022 - 04.2023
LEASING CONSULTANT
InterSolutions
06.2020 - 12.2020
CERTIFIED SALES AND LEASING CONSULTANT
Passport BMW and Infiniti
12.2018 - 05.2020
ADMINISTRATIVE ASSISTANT
Metro Constructs
01.2018 - 01.2019
ADMINISTRATIVE ASSISTANT/ BARTENDER
Ultrabar
01.2010 - 12.2017
Bachelor of Arts -
Pennsylvania State University
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