QUWIYAH WINFIELD-Rhodes
Columbia,MD
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
B.F. Saul Hospitality Group
07.2024 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Bartender
Aimbridge Hospitality
02.2022 - 03.2024
- Handled cash drawer accurately throughout shift including opening and closing out register each day
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner
- Completed POS transactions, returning currency, coin, and payment cards to patrons
Bartender
Bowlero
08.2021 - 02.2022
- Developed strong working relationships with customers and staff
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
- Kept bar organized and clean during busy hours
Amusement Park Ride Operator
Fantasy Forest Amusement Park
07.2019 - 10.2019
- Ensure the well-being and safety of children on the rides; make sure riders are strapped in to seat
- Collected rider's ticket
- Check that rides were operating correctly
- Clean and sanitize amusement park rides and remove unwanted debris
Server
Wrays
08.2018 - 04.2019
- Greeted guests and took food and beverage orders
- Mixed alcoholic and non-alcoholic beverages to guests
- Demonstrated the ability to keep bar organized and stocked with supplies to maintain workflows and meet guests demands
Server/Bartender
Brooklyn Moon
09.2018 - 04.2019
- Calculated bar tabs and collected and processed payments
- Communicated food and beverage knowledge to facilitate guest decision making
- Operated Clover POS system
Bartender/Server/Hostess
Salem’s Hour
08.2017 - 06.2018
- Completed end of shift income and reported all cash deposits
- Checked with guests to ensure maximum satisfaction
- Opened and closed restaurant independently
Education
High School Diploma -
Alexander High School
Douglasville, GA06.2007
Skills
- Microsoft Word
- Excel
- Open Table
- Salesmanship
- Payment Processing
- Cash Register Operation
- Strong multitasking
- Customer service
Certification
- TIPS (Training for Intervention Procedures) Certification - Health Communications, Inc.
Timeline
Bartender
B.F. Saul Hospitality Group
07.2024 - Current
Bartender
Aimbridge Hospitality
02.2022 - 03.2024
Bartender
Bowlero
08.2021 - 02.2022
Amusement Park Ride Operator
Fantasy Forest Amusement Park
07.2019 - 10.2019
Server/Bartender
Brooklyn Moon
09.2018 - 04.2019
Server
Wrays
08.2018 - 04.2019
Bartender/Server/Hostess
Salem’s Hour
08.2017 - 06.2018
High School Diploma -
Alexander High School
- TIPS (Training for Intervention Procedures) Certification - Health Communications, Inc.
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