Hi, I’m
Reachmarie Calderon
North Hills,CA
Summary
Dynamic and results-oriented professional with extensive experience in hospitality and Italian food industries, notably at Drago Centro. Excelled in enhancing guest relations through exceptional customer service and wine service expertise. Demonstrated strong work ethic and multitasking abilities, significantly improving service delivery and sales outcomes. Skilled in both relationship management and suggestive selling, ensuring memorable customer experiences.
Overview
7
years of professional experience
Work History
Drago Centro
Server
12.2022 - Current
Job overview
Bring the must wonderful customer service, support customer on their needs and make them feel special. Guide customers with the menu and explain any details as they desire. Sell wines, cocktails and food to maximize the restaurant sales. Guide customer with the wine service and knowledge. Side work to complete our duties as a team. Work in any area of the restaurant as long I’m prepare to make the best of it.
Piccolo Ristorante
Server
12.2020 - 12.2022
Job overview
Customer service, guide clients with the menu. Sale wine, bring a extraordinary customer service. Open table and greeting service.
Equinox Gym
Personal Trainer
10.2018 - 10.2020
Job overview
Sale workout programs, Program workouts, 1 to 1 healthy counseling, Create nutrition plans. Motivated and track clients daily. Train clients.
Body Energy Club
Manager
10.2017 - 10.2019
Job overview
Sales, Inventory, Cashier, Close the cash drawer, Schedule Management. Planing day for employees duties.
Education
UMET Cupey, PR
Bachelor Of Applied Science from Molecular Biology
05.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Service prioritization
- Sales expertise
- Food safety understanding
- Sales Techniques
- Order Accuracy
- Supply Restocking
- Quality Control
- Food safety practices
- Performance Improvement
- Suggestive Selling
- Guest Relations Management
- Relationship Management
- Point of sale operation
- Dining area maintenance
- Allergy awareness
- Order Management
- Food sales and promotion
- Guest Seating
- Table Setting
- Menu presentation
- Daily specials memorization
- Food and beverage pairings
- Wine service
- Wine pairing knowledge
- Liquor, wine, and food service
- Server training
- Warm and Friendly
- Multitasking
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Server
Drago Centro
12.2022 - Current
Server
Piccolo Ristorante
12.2020 - 12.2022
Personal Trainer
Equinox Gym
10.2018 - 10.2020
Manager
Body Energy Club
10.2017 - 10.2019
UMET
Bachelor Of Applied Science from Molecular Biology
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