Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reagan Asbury

Cape Coral

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

EMS Feedback Representative

Baldrige Group
Remote
06.2024 - 04.2025
  • Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
  • Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
  • Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.
  • Maintained accurate records of customer interactions, ensuring proper documentation within the company''s database.
  • Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.

Team Member

Chick-fil-A
Cape Coral, FL
08.2022 - 08.2023
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Rotated through series of different stations based on team needs.
  • Built and maintained working relationships with peers and upper management.

Shift Lead

Cape Creamery
Cape Coral, FL
02.2021 - 07.2022
  • Completed opening and closing duties to facilitate business operations.
  • Coached employees and managed daily work assignments to enhance operations.
  • Delegated tasks to employees and monitored activities and task completion.
  • Counted inventory and completed paperwork to keep system accurate and current.
  • Assisted in the training of new employees.

Education

High School Diploma -

North Fort Myers Highschool
North Fort Myers, FL
05-2023

Pre-Nursing (BSN)

Florida State University
Tallahassee, FL
05.2027

Skills

  • Customer Service
  • Problem-Solving
  • Clear Communication
  • Willingness to Learn
  • Continuous Development
  • Positive Attitude
  • Attention to Detail

Timeline

EMS Feedback Representative

Baldrige Group
06.2024 - 04.2025

Team Member

Chick-fil-A
08.2022 - 08.2023

Shift Lead

Cape Creamery
02.2021 - 07.2022

High School Diploma -

North Fort Myers Highschool

Pre-Nursing (BSN)

Florida State University

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