Reagan Curbow

Owner/ President

Purser Plumbing, Inc.

04.2023 - Current

I purchased Purser Plumbing, Inc. after being an employee for 8 years when the owner retired in April of 2023.
Managed daily business operations, ensuring efficiency and service quality.
Oversaw financial management, including budgeting and expense tracking.
Established supplier relationships to optimize inventory management and cost control.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Expanded business into new markets, cond
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.