Reagan Curbow
1234 Co Rd 50, Rogersville ,AL
Summary
Experienced professional seeking to fill a position.
Overview
11
11
years of professional experience
Work History
Owner/ President
Purser Plumbing, Inc.
2023.04 - Current
- I purchased Purser Plumbing, Inc. after being an employee for 8 years when the owner retired in April of 2023.
- Managed daily business operations, ensuring efficiency and service quality.
- Oversaw financial management, including budgeting and expense tracking.
- Established supplier relationships to optimize inventory management and cost control.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Expanded business into new markets, cond
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Journeyman Pipefitter
Progressive Mechanical
2020.02 - 2020.04
- I worked as a journeyman pipefitter at the Mazda Toyota plant in Madison Alabama. Have acquired my OSHA 10 training
Journeyman Plumber
Purser Plumbing Inc.
2015.01 - 2020.02
- I worked as a journeyman plumber for Purser Plumbing, we plumbed new houses and did service work.
Education
High School Diploma - undefined
Rogers High School
08.2013
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Operations management
- Business management
- Business planning
- Project estimating
- Staff management
- Team oversight
- Financial management
- Business development
- Strategic project planning
- Profit and loss analysis
- Profit and loss
- Attention to detail
- Teamwork and collaboration
- Team leadership
- Customer service management
- Effective leader
- Goal setting
- Quality assurance
- Inventory control
- Inventory management
- Inventory tracking and management
- Schedule management
- Desktops, laptops, and mobile devices
- Staff training/development
- Delegating work
Timeline
Owner/ President
Purser Plumbing, Inc.
2023.04 - Current
Journeyman Pipefitter
Progressive Mechanical
2020.02 - 2020.04
Journeyman Plumber
Purser Plumbing Inc.
2015.01 - 2020.02
High School Diploma - undefined
Rogers High School