Reagan Frye
Lenoir,NC
Summary
Proven track record in disturbance management and inmate observation, honed across roles at Alexander County and Forsyth County Sheriff's Offices. Excelled in consultative sales, boosting client trust and satisfaction at Progressive and Bandy Insurance Agent. Demonstrates strong leadership and critical thinking, ensuring safety and optimizing sales opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Detention Officer
Alexander County Sheriff's Office
10.2024 - Current
- Processed inmates through appropriate identification and documentation processes as part of facility booking procedures.
- Attended to feeding, housing, and physical well-being of inmates.
- Conducted physical searches of inmates and premises in search of weapons and contraband.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Took custody of inmates from arresting officers to begin processing into detention facility.
Detention Officer
Forsyth County Sheriff's Office
05.2024 - 10.2024
- Attended to feeding, housing, and physical well-being of inmates.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Regularly conducted security and sanitation checks.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Provided counseling and guidance to inmates to boost wellbeing.
- Supervised and controlled behavior of over 50 inmates at a time
Catering Coordinator
Chick Fil A
11.2023 - 03.2024
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Maintained extensive calendar of events and attended necessary event meetings and conference calls.
- Planned, scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections.
Insurance Sales Agent
Progressive
02.2023 - 09.2023
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Generated quotes and proposals for clients to match individual needs.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
Financial Service Representative
State Employees Credit Union
02.2022 - 02.2023
- Organized and detail-oriented with a strong work ethic.
- Gained strong leadership skills by managing projects from start to finish.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Counted and packaged currency and coins.
Insurance Sales Representative
Bandy Insurance Agent
05.2019 - 12.2021
- Reviewed customer needs and financial means to determine appropriate policy offerings.
- Maintained detailed records of customer information and policy sales.
- Stayed in touch with clients to assess changing demands and offer new solutions.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Education
Associate of Science - Business Administration
DCCC
Lexington05-2020
Skills
- Defensive techniques
- Inmate observation
- Facility monitoring
- Disturbance management
- First aid and CPR certified
- Quotes and sales
Certification
- DOCC- Detention Officer Certification Course
- Notary Public
- CPR/First Aid Certified
Timeline
Detention Officer
Alexander County Sheriff's Office
10.2024 - Current
Detention Officer
Forsyth County Sheriff's Office
05.2024 - 10.2024
Catering Coordinator
Chick Fil A
11.2023 - 03.2024
Insurance Sales Agent
Progressive
02.2023 - 09.2023
Financial Service Representative
State Employees Credit Union
02.2022 - 02.2023
Insurance Sales Representative
Bandy Insurance Agent
05.2019 - 12.2021
- DOCC- Detention Officer Certification Course
- Notary Public
- CPR/First Aid Certified
Associate of Science - Business Administration
DCCC
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