Reagan Laughlin
Indianapolis,IN
Summary
Dedicated production professional with hands-on experience overseeing daily operations, training teams, maintaining equipment, ensuring quality standards, and keeping clear communication with both staff and customers.
I bring a genuine love of learning and drive to continually expand my skills and knowledge. Eager to take everything I’ve built so far and apply it to a new career in a new town, where I can grow, take on fresh challenges, and keep pushing myself to improve every day.
Overview
11
11
years of professional experience
Work History
Embroidery / Heat Applications Manager
Team IP
Indianapolis, Indiana
03.2023 - 08.2026
- Assessed production demands, allocated daily assignments, directed operators in retrieving digital files and preparing documentation, and upheld quality standards to ensure efficient operation of Embroidery, Direct-to-Film, and Heat-Press processes.
- Monitored material inventory levels, trained operators to inspect finished pieces for registration, adhesion, and stitch quality, and conducted regular maintenance of Direct-to-Film printers, Heat-Presses, and Embroidery machines, ensuring optimal performance.
- Strengthened interdepartmental relationships by assisting team members and technical teams in various production areas.
- Provided direction to technicians, communicated with customers regarding order details and timelines, and sent updates on production status, capacity, and job-related inquiries to maintain transparency.
Embroidery Machine Operator
Giraffe-X-Graphics
Lawrence, Indiana
08.2019 - 03.2023
- Accessed digital design files, generate necessary documentation for each order, and maintain organized filing systems for paperwork, orders, and production records.
- Configured digital designs in the system while double-checking color choices, dimensions, and positioning, then evaluate finished products to ensure quality and precise Embroidery results.
- Carried out regular machine upkeep and continuously observe performance to catch and resolve problems.
- Communicated clearly and professionally with coworkers, supervisors, and customers in both verbal and written form while actively listening to instructions and following direction carefully to ensure tasks are completed accurately.
- Collaborated effectively with team members to support positive working relationships across departments while demonstrating genuine enthusiasm for learning new skills, processes, and techniques to continually improve performance.
Embroidery Machine Operator
Distinct Images
Indianapolis, IN
01.2016 - 11.2018
- Worked effectively both independently and as part of a team while maintaining a professional, friendly demeanor and strong communication skills when collaborating with diverse groups of people.
- Highly motivated team player and quick learner who prioritizes responsibilities, consistently meets deadlines, inspires others, and delivers strong customer service.
- Completed routine equipment care by changing needles, smoothing worn surfaces, and thoroughly cleaning and lubricating machines to keep them running reliably.
- Inspected and measured completed items against quality standards while monitoring operations for stitching flaws, thread breaks, or mechanical issues, and accurately place designs in the software so the finished product matches customer expectations.
Education
Brownsburg High School - Diploma
Brownsburg, INSome College (No Degree) - Davoe School of Business
Indiana Westleyan University
Indianapolis, INSkills
- Production Management
- Positive Client Interaction
- Digital & Physical Team Coordination
- Document Organization
- Quality Assurance
- Equipment Maintenance
References
References available upon request.
Timeline
Embroidery / Heat Applications Manager
Team IP
03.2023 - 08.2026
Embroidery Machine Operator
Giraffe-X-Graphics
08.2019 - 03.2023
Embroidery Machine Operator
Distinct Images
01.2016 - 11.2018
Brownsburg High School - Diploma
Some College (No Degree) - Davoe School of Business
Indiana Westleyan University