Reagan Osborne
Martin,KY
Summary
Dynamic Loan Operations Clerk with proven expertise at Community Trust Bank in loan servicing and document review. Enhanced team productivity through effective collaboration and cross-training initiatives. Recognized for meticulous attention to detail and reliability, ensuring compliance and accuracy in loan processing while supporting customer inquiries and streamlining workflows.
Overview
8
8
years of professional experience
Work History
Loan Operations Clerk
Community Trust Bank
Pikeville, KY
02.2024 - Current
- Learned and utilized loan processing software to manage application data effectively.
- Increased team productivity through cross-training initiatives, resulting in greater flexibility for workload distribution.
- Utilized advanced software tools for efficient tracking, management, and reporting of claim-related activities.
Instructional Assistant
Johnson County Board Of Education
Hagerhill, KY
08.2022 - 02.2024
- Supported teachers in developing engaging lesson plans and instructional materials.
- Assisted in implementing individualized education programs for diverse student needs.
- Facilitated classroom management strategies to promote positive learning environments.
- Collaborated with educators to assess and track student progress effectively.
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
- Provided support during classes, group lessons, and classroom activities.
Loan Operations Clerk
Community Trust Bank
Pikeville, KY
02.2018 - 08.2022
- Assisted in processing loan applications, ensuring accuracy and compliance with regulations.
- Supported customer inquiries regarding loan status and documentation requirements.
- Maintained organized records of loan documents for easy retrieval and reference.
- Collaborated with team members to streamline operational workflows and improve efficiency.
- Assisted colleagues experiencing heavy workloads to ensure overall team success.
Education
High School Diploma -
Allen Central High School
Eastern, KYSkills
- Loan servicing
- Microsoft office
- Document review
- Loan underwriting
- File management
- Loan documentation
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
- Reliability
- Active listening
Timeline
Loan Operations Clerk
Community Trust Bank
02.2024 - Current
Instructional Assistant
Johnson County Board Of Education
08.2022 - 02.2024
Loan Operations Clerk
Community Trust Bank
02.2018 - 08.2022
High School Diploma -
Allen Central High School