Reagan Patten
Cottonwood,CA
Summary
Motivated worker known for exceptional sales expertise and attention to detail. Focused on creating welcoming customer interactions and effectively managing complaints, ensuring satisfaction and loyalty within the community.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
Redding, CA
05.2023 - Current
- Provided exceptional customer service by engaging with patrons to enhance their experience.
- Managed inventory levels, restocking supplies to maintain operational efficiency during peak hours.
- Implemented upselling techniques, increasing average transaction values through product recommendations.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty within the community.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
No Degree - Business
Butte College
Oroville, CANo Degree - Business
Shasta College
Redding, CAHigh School Diploma -
Foothill High School
Palo Cedro, CA06.2023
Skills
- Exceptional customer service
- Welcoming demeanor
- Soft selling
- POS system operation
- Inventory management
- Time management
- Multitasking and organization
- Friendly and outgoing
- Product recommendation
- Adaptable and flexible
- Adaptive and creative
- Problem resolution
Timeline
Barista
Dutch Bros
05.2023 - Current
No Degree - Business
Butte College
No Degree - Business
Shasta College
High School Diploma -
Foothill High School