Reagan Wigington
Summary
Diligent transaction processor with background in the healthcare field. Successfully managed high-volume transactions and ensured accuracy in financial documentation. Demonstrated problem-solving abilities and attention to detail in fast-paced environments, utilizing organizational and time-management skills.
Overview
5
5
years of professional experience
Work History
Transaction Processor /Customer Relationship Advocate (CRA)
Fidelity Investments
07.2024 - Current
- Maintained strict adherence to confidentiality guidelines while handling sensitive financial information.
- Participated in ongoing professional development opportunities aimed at increasing personal expertise within the field of transaction processing.
- Monitor transaction workflows to ensure compliance with internal policies and external regulations
- Optimized workflow processes within the department, resulting in increased productivity levels among team members.
Therapy Coordinator
Baylor Scott & White Select Medical
05.2023 - 07.2024
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment
- Developed and maintained positive working relationship with patients, physicians and other team members
- Maintained communication and transparency with governing boards, department heads and medical staff
Rehabilitation Assistant
Back to Health Physical Medicine
09.2022 - 04.2023
- Established long and short-term goals for therapeutic services to encourage patient progress.
- Compiled intake forms, insurance cards and liability waivers before new patient appointments.
- Assisted with the administration of therapeutic interventions, contributing to improved patient wellbeing.
Physical Therapy Technician
Baylor Scott & White Texas Spine & Joint Hospital
11.2021 - 09.2022
- Conducted data analysis and created reports to track progress against goals
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Collaborated with other departments to coordinate interdisciplinary approaches to patient care
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
Therapy Tech/Rehab Nurse Tech
CHRISTUS TRINITY MOTHER FRANCES REHABILITATION HOSPITAL
09.2019 - 11.2021
- Coordinated daily therapy sessions for patients while balancing competing priorities such as medication administration or wound management duties.
- Collaborated with interdisciplinary teams for comprehensive patient care, improving overall treatment outcomes.
- Delivered high-quality rehabilitative care, consistently exceeding established benchmarks for patient satisfaction scores.
Education
Bachelors of Science - Kinesiology
Texas Tech University
Lubbock, TX08.2018
Skills
- Payment processing
- Data confidentiality
- Transaction processing
- Multitasking
awards
Christus Trinity Mother Frances Rehabilitation Hospital
Employee of the Month-December 2020
Christus Trinity Mother Frances Rehabilitation Hospital
Employee of the Year-February 2021
Baylor Scott & White+Select Medical
Employee of the Month-September 2023
Timeline
Transaction Processor /Customer Relationship Advocate (CRA)
Fidelity Investments
07.2024 - Current
Therapy Coordinator
Baylor Scott & White Select Medical
05.2023 - 07.2024
Rehabilitation Assistant
Back to Health Physical Medicine
09.2022 - 04.2023
Physical Therapy Technician
Baylor Scott & White Texas Spine & Joint Hospital
11.2021 - 09.2022
Therapy Tech/Rehab Nurse Tech
CHRISTUS TRINITY MOTHER FRANCES REHABILITATION HOSPITAL
09.2019 - 11.2021
Bachelors of Science - Kinesiology
Texas Tech University
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