Trenton Piper
Bend,OR
Summary
Results-driven professional with extensive experience in diagnosing and repairing mechanical systems to ensure peak operational efficiency. Advanced troubleshooting skills effectively address and resolve complex technical issues, minimizing downtime. Proven track record of applying in-depth knowledge of machinery and tools to maintain optimal equipment performance and reliability. Committed to continuous improvement and excellence in service delivery within fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Technician
Heat Cool
10.2023 - Current
- Diagnosed and repaired malfunctioning equipment, ensuring optimal performance and minimal downtime.
- Conducted routine maintenance on machinery, enhancing reliability and extending service life.
- Managed inventory of tools and parts, streamlining operational efficiency and reducing delays.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Dealer
Cellular Sales
04.2022 - 10.2023
- Managed inventory levels to ensure timely product availability and minimize stock discrepancies.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Cultivated and maintained strong relationships with key B2B clients to drive sales growth.
- Developed tailored proposals and presentations that addressed client needs and enhanced engagement.
Retail Sales Associate
TDS Telecom
07.2021 - 04.2022
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate sales records.
- Managed emergency calls, prioritizing and dispatching resources efficiently.
- Provided accurate information to callers, ensuring clarity and prompt assistance.
Apprentice
Heat Cool
08.2020 - 06.2021
- Operated HVAC systems, ensuring compliance with safety regulations and manufacturer specifications.
- Diagnosed and resolved complex system malfunctions, enhancing operational efficiency.
- Collaborated with team members to implement best practices in installation processes.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
Crew Member
5 Guys
10.2019 - 04.2020
- Prepared and assembled food items according to established standards.
- Maintained cleanliness and organization in work areas to ensure safe operations.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Server Assistant
Riverhouse
08.2018 - 08.2019
- Assisted servers with timely delivery of food and beverages, ensuring guest satisfaction.
- Maintained cleanliness and organization of dining area to enhance overall guest experience.
- Delivered exceptional customer service in high-volume dining environments.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
Education
High School Diploma -
Mountian View
Bend03.2020
Skills
- Installation and repair
- Punctual and reliable
- Friendly, positive attitude
- Calm under pressure
- Decision-making
- Interpersonal communication skills
- Electrical wiring
- Technical troubleshooting
- Package and split systems
- Gas line installation
- Gas fireplace installation
Certification
NATE Certified
EPA 608
Timeline
Service Technician
Heat Cool
10.2023 - Current
Dealer
Cellular Sales
04.2022 - 10.2023
Retail Sales Associate
TDS Telecom
07.2021 - 04.2022
Apprentice
Heat Cool
08.2020 - 06.2021
Crew Member
5 Guys
10.2019 - 04.2020
Server Assistant
Riverhouse
08.2018 - 08.2019
High School Diploma -
Mountian View