Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
REAGHAN WILTBANK

REAGHAN WILTBANK

Hamilton

Summary

Server with 4 years of experience in providing exceptional dining experiences to esteemed members. Dedication to excellence extends to every detail, from immaculate presentation to seamless teamwork with kitchen staff and fellow servers, leaving a lasting impression of sophistication and professionalism meshed with personal charm to create a welcoming and polished dining experience.

Overview

8
8
years of professional experience

Work History

Server

The Stock Farm Club
04.2024 - Current
  • Deliver exceptional dining experiences, anticipate member needs, and maintain impeccable service standards at The Stock Farm Club
  • Collaborate with kitchen staff to ensure timely, quality food service
  • Upsell premium menu items and wine pairings
  • Meticulously manage multiple tables, ensuring accurate order taking and prompt service
  • Maintain thorough knowledge of menu offerings, including seasonal specials and dietary accommodations
  • Foster synergy among kitchen and front-of-house staff, facilitating prompt order fulfillment and maintaining high-quality dining standard.

Server

The Edge
10.2023 - 04.2024
  • Orchestrate seamless dining experiences, balancing efficient service with personalized attention to elevate customer satisfaction
  • Streamline side work processes, enhancing team productivity and ensuring smooth service flow during peak hours.
  • Prepare any salads, bread, and soup that goes with my tables orders

Server

Waynesville Inn and Golf
06.2023 - 10.2023
  • Responsible for various positions serving the club members and hotel guests
  • Operated the beverage cart, helping provide the fullest experience to the golfers
  • Helped build a system for service in the fine dining restaurant
  • Trained new employees to meet the high quality serving expectations

Server

Balsam Mountain Preserve
09.2021 - 06.2023
  • Provide attentive service to private club member's needs
  • Remember club members' preferences
  • Work together with team members to provide immediate service to highly valued members
  • Greeted members with enthusiasm and friendly conversation while remaining professional and courteous of the fast-paced environment and the needs of other tables

Landscaper

Bitterroot Lawn and Landscape
06.2021 - 08.2021
  • Install irrigation systems, sod, plants, and new landscaping
  • Weeding and mulching flower beds
  • Work together with team members to ensure customer satisfaction
  • Safely operating small machinery

Nanny

Calabash, NC
01.2017 - 06.2021
  • Responsible for transportation of the child to and from school and other activities
  • Planned and cooked meals daily
  • Effectively maintained the house's cleanliness
  • Found engaging ways to help the child with schoolwork.

Education

Bachelor's -

Western Carolina University
Cullowhee, NC
10.2023

Skills

  • Attention to detail
  • Problem-solving
  • Customer relations
  • Passionate about exceeding the norm
  • Handles conflict in a productive manner
  • Learns quickly

References

  • Jessica Wooley, The Stock Farm, jessicawooley@stockfarm.com, (406) 381-4259
  • Lily Krupp, Waynesville Inn and Golf, (828) 575-4300

Timeline

Server

The Stock Farm Club
04.2024 - Current

Server

The Edge
10.2023 - 04.2024

Server

Waynesville Inn and Golf
06.2023 - 10.2023

Server

Balsam Mountain Preserve
09.2021 - 06.2023

Landscaper

Bitterroot Lawn and Landscape
06.2021 - 08.2021

Nanny

Calabash, NC
01.2017 - 06.2021

Bachelor's -

Western Carolina University
REAGHAN WILTBANK