ReAja Cotton
OptumRx
Saint Louis,MO
1
Certification
9
years of professional experience
Dedicated pharmacy technician skilled in prior authorization processes and insurance verification. Proven leadership in training new staff and ensuring adherence to regulatory standards. Committed to improving patient access to medications through efficient workflows and ethical practices.
Work History
Prior Authorization Pharmacy Technician
2 Years 6 Months- Processed prior authorization requests for medications, ensuring compliance with clinical guidelines.
- Collaborated with healthcare providers to gather necessary documentation for approvals.
- Reviewed and verified insurance coverage details to facilitate timely patient access to medications.
- Trained new staff on workflows and best practices in prior authorization procedures.
- Maintained accurate records of authorizations and denials, ensuring adherence to regulatory standards.
Med Tech
2 Years 1 Month- Conducted routine laboratory tests to ensure accurate patient diagnostics.
- Collaborated with healthcare team to improve patient care processes and outcomes.
- Maintained and calibrated medical equipment for optimal performance and safety compliance.
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Participated in quality assurance initiatives, contributing to improved service delivery standards.
- Monitored inventory levels of medical supplies, ensuring availability and minimizing waste.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted patients with daily living activities, enhancing comfort and dignity.
- Provided emotional support to patients and families, fostering trust and reassurance during care processes.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Dietary Assistant
2 Years 9 Months- Assisted in meal preparation and serving, ensuring compliance with dietary guidelines.
- Supported kitchen staff in maintaining cleanliness and organization for food safety standards.
- Collaborated with dietitians to adapt menus based on resident preferences and nutritional needs.
- Monitored inventory levels, ensuring timely restocking of supplies for efficient kitchen operations.
Store Clerk
1 Year 11 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained inventory levels, ensuring product availability and rotation.
- Assisted in training new staff on operational procedures and customer service standards.
- Oversaw daily store operations, optimizing workflows for improved efficiency.
- Maintained food safety standards and sanitation protocols to ensure compliance with health regulations.
- Operated kitchen equipment efficiently, contributing to smooth food preparation processes.
Education
High School Diploma
- Honor Roll Junior Year Of 2021
Medical Records - Healthcare Administration
- Dean's List [Semester and Year]
Skills
Prior authorization
Leadership qualities
Insurance verification expertise
Professionalism and ethics
Data entry efficiency
Process improvement strategies
Conflict resolution techniques
Workflow optimization
Certification
- CPhT - Certified Pharmacy Technician
- Level 1 Medication Aide
Timeline
Prior Authorization Pharmacy Technician
OptumRx
12.2023 - 06.2026Read More
Med Tech
Promenade Senior Living
12.2020 - 01.2023Read More
Dietary Assistant
Brooking Park of Chesterfield
03.2018 - 12.2020Read More
Store Clerk
QuikTrip
05.2017 - 04.2019Read More
University of Phoenix
Medical Records from Healthcare Administration
Read More
Missouri Connections Academy
High School Diploma
Read More