Reanah Ortiz
Clermont,FL
Summary
Personable and highly motivated professional with a strong background in customer service, healthcare, and sales. Proven ability to explain complex information clearly, build client trust, and manage administrative tasks with accuracy and professionalism. Eager to bring strong communication and problem-solving skills to a role.
Overview
6
6
years of professional experience
Work History
Veterinary Technician
Lake Olympia Veterinary Clinic
Ocoee, FL
08.2024 - Current
- Educate clients on procedures and care plans with clarity and empathy.
- Coordinate appointments, recordkeeping, and discharge instructions.
- Maintain professional, organized communication in a high-volume setting.
Veterinary Technician / Surgical Assistant
North Orange Animal Hospital
Apopka, FL
07.2023 - 08.2024
- Supported a busy surgical team with pre-op, anesthesia, and post-op care.
- Handled client-facing duties including updates, discharge, and education.
- Maintained precise documentation and monitored vital signs during surgery.
Veterinary Technician
Youve Got a Friend in Mascotte
Mascotte, FL
02.2022 - 07.2023
- Provided direct client interaction, answering questions and explaining services.
- Assisted with diagnostics, specimen collection, and medication prep.
- Managed patient records and daily workflow in a small clinic environment.
Customer Sales Representative
Tropicals and Pearls
Clermont, FL
02.2021 - 02.2022
- Guided customers through product options and offered personalized solutions.
- Handled transactions, returns, and inquiries with professionalism.
- Built lasting relationships with frequent customers through clear communication.
Server
Gochi Sushi
Winter Garden, FL
11.2019 - 02.2021
- Delivered prompt, friendly service while managing multiple tables.
- Explained menu items, upsold specials, and processed payments accurately.
- Communicated effectively with team to ensure smooth service flow.
Education
Certified Veterinary Assistant - undefined
Southern Technical College
Orlando, FLHigh School Diploma - undefined
Lake Minneola High School
Minneola, FLSkills
- Customer Communication
- Relationship Building
- Sales Coordination
- Administrative Support
- Multitasking
- Microsoft Office
Timeline
Veterinary Technician
Lake Olympia Veterinary Clinic
08.2024 - Current
Veterinary Technician / Surgical Assistant
North Orange Animal Hospital
07.2023 - 08.2024
Veterinary Technician
Youve Got a Friend in Mascotte
02.2022 - 07.2023
Customer Sales Representative
Tropicals and Pearls
02.2021 - 02.2022
Server
Gochi Sushi
11.2019 - 02.2021
Certified Veterinary Assistant - undefined
Southern Technical College
High School Diploma - undefined
Lake Minneola High School