Reanna Mollitor
San Diego,CA
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Microsoft Office software and eClinicalWorks.
Overview
5
5
years of professional experience
Work History
Medical Administrative Assistant
Family Foot And Ankle Center
04.2023 - 11.2023
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Organized paperwork such as charts and reports for office and patient needs.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Conducted insurance verification and pre-authorizations and managed patient charts.
Floral Assistant
Allegan Floral And Gifts
01.2023 - 03.2023
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
- Coordinated delivery schedules with drivers to guarantee timely arrival of arrangements while minimizing transportation costs.
- Possess in-depth knowledge of various types of flowers and their seasonal availability.
- Ensured optimal freshness of flowers through proper storage techniques, cutting stems at appropriate angles, and maintaining clean water sources in containers.
- Utilized strong time management skills to delicately balance heavy workloads during busy holiday seasons, effectively meeting customer expectations.
Restaurant Hostess
Village Inn
06.2018 - 03.2023
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Promoted business loyalty by fostering positive customer relationships.
Education
Associate of Applied Science - Business Administration
Kalamazoo Valley Community College
Kalamazoo, MI2026
Skills
- Medical Records Management
- Team Leadership
- Referral Verification
- Scheduling expert
- Multitasking and Organization
- Workload Management
- Positive Attitude
Timeline
Medical Administrative Assistant
Family Foot And Ankle Center
04.2023 - 11.2023
Floral Assistant
Allegan Floral And Gifts
01.2023 - 03.2023
Restaurant Hostess
Village Inn
06.2018 - 03.2023
Associate of Applied Science - Business Administration
Kalamazoo Valley Community College
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