Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Reanna Washington

Orange Park

Summary

I fostered strong client relationships, driving repeat business and enhancing guest satisfaction. Professional with strong background in process optimization and workflow management. Known for effective teamwork and adaptability in fast-paced environments. Proven track record in delivering results and driving continuous improvement.

Overview

5
5
years of professional experience

Work History

Cashier

Walmart
06.2020 - 09.2021
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.

Reservations Manager

U-Haul
07.2021 - 06.2022
  • Maintained strong relationships with key clients, resulting in repeat business and increased bookings.
  • Assisted front office staff in managing walk-ins or last-minute changes during peak periods, maintaining smooth operations and guest satisfaction levels.
  • Effectively resolved guest issues related to reservations, resulting in satisfied customers and positive reviews.
  • Conducted regular audits of reservation records, maintaining accuracy and reducing discrepancies.

Process Assistant

Amazon
12.2021 - Current
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Education

High School Diploma -

The Potter’s House Christian Academy
Jacksonville, FL

Skills

  • Process improvement
  • Data analysis
  • Regulatory compliance
  • Workflow optimization
  • Customer service
  • Workflow management
  • Performance monitoring

Languages

Spanish
Native or Bilingual

Timeline

Process Assistant

Amazon
12.2021 - Current

Reservations Manager

U-Haul
07.2021 - 06.2022

Cashier

Walmart
06.2020 - 09.2021

High School Diploma -

The Potter’s House Christian Academy

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Reanna Washington